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U.S. Commercial Service Los Angeles

Please review the list of International Trade Specialists and contact the appropriate specialist for your industry sector. If your sector is not listed, please contact the Acting Director, Leticia Arias, who will connect you with the appropriate team member.

Leticia Arias
Senior International Trade Specialist
310-235-7204
Leticia.Arias@trade.gov

Industries covered:  Automotive and Smart Mobility, Environmental Technologies,
Energy, Smart Cities Initiatives, Travel & Tourism

Amy Magat
Senior International Trade Specialist
213-894-3966
Amy.Magat@trade.gov

Industries covered: Advanced Manufacturing, Design & Construction, Commercial Aerospace, Media & Entertainment, Franchising

Jason Sproule
Global Aerospace & Defense Team Leader
Senior International Trade Specialist
213-264-7348
Jason.Sproule@trade.gov 

Industries covered: Aerospace & Defense

Cynthia Torres
Senior International Trade Specialist
310-235-7219
Cynthia.Torres@trade.gov 

Industries covered: Cosmetics, eCommerce, Healthcare, Marine Technologies

Delia Valdivia
Senior International Trade Specialist
310-235-7203
Delia.Valdivia@trade.gov

Industries covered: Education, Information, Communications, and Technology,
Safety and Security, (includes Cybersecurity), Port Infrastructure, Financial Services

Chris Wilken
Commercial Officer
424-389-6531
Christopher.Wilken@trade.gov 

Industries covered: FDI, Consumer Goods, Textile and Apparel, Food and Beverage, Pet Products

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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