Burma Country Commercial Guide
Learn about the market conditions, opportunities, regulations, and business conditions in burma, prepared by at U.S. Embassies worldwide by Commerce Department, State Department and other U.S. agencies’ professionals
eCommerce
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eCommerce may be a recent phenomenon for the people of Burma, but industry has made progress, especially in retail sales, real estate, and automobiles. Internet penetration is primarily driven via smartphones. Nearly 40 million of the country’s total population of 54 million use a mobile phone, and 80 percent have access to smartphones, which has expanded the adoption of mobile payment platforms. Social media networks like Facebook, Instagram, Tiktok, Telegram, and Viber serve as quick and cheap tools to market and sell retail products. Following the 2021 coup, slower internet speeds, service disruptions, and restricted usage of some social media platforms like Facebook, Instagram, and Signal—requiring the use of VPNs, which were also restricted by the military regime—hindered access to mobile payment systems and online platforms. Additionally, mobile data prices doubled.

As of July 2023, online merchants are required to register with the regime’s Ministry of Commerce. Online vendors must complete the registration process to obtain a license. Failure to do so can lead to prosecution under the Important Goods and Services Law.

The Trademark Law of 2019, which went into effect on April 1, 2023, represents Burma’s inaugural trademark legislation. The Industrial Design Law and the Copyright Law from 2019 also came into full effect in October 2023. The Copyright Law significantly updated Burma’s intellectual property rights framework by repealing the outdated Copyright Act of 1914.

With the recent opportunity for IP owners to register trademarks, industrial designs, copyright, and patents in Burma, it is essential for IP owners to assess their current and future product/service offerings. Burma has been strengthening its legal framework, improving enforcement mechanisms, and promoting awareness of intellectual property rights among its citizens and businesses.

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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