Cambodia Country Commercial Guide
Learn about the market conditions, opportunities, regulations, and business conditions in cambodia, prepared by at U.S. Embassies worldwide by Commerce Department, State Department and other U.S. agencies’ professionals
Distribution and Sales Channels
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Cambodia places minimal restrictions on foreign participation in the import/export and distribution sectors. Cambodia’s retail landscape is undergoing rapid transformation. In addition to stalls and shops at traditional markets, goods are increasingly sold at small-scale Western-style shopping malls, convenience stores, and supermarkets that cater mostly to wealthy Cambodians, the urban middle class, and expatriates. Importers can apply for exclusive rights to import brand-name products from the Ministry of Commerce. Brand owners can also open their own rep office in the country with 100 percent foreign ownership; partner with local companies in the form of joint venture; or appoint local companies as their distributors or franchisees. Working with local partners are recommended as they would have better knowledge about local market requirement and business customs. However, it is strongly recommended that U.S. brand owners conduct due diligence on their business partners and agents and work with legal

For the latest Investment Climate Statement (ICS) which includes information on investment and business environments in foreign economies pertinent to establishing and operating an office and to hiring employees, visit the U.S. Department of Department of State’s Investment Climate Statements website.

American goods and services are well regarded in Cambodia; as such, Cambodian firms are increasingly interested in becoming agents of or distributors for U.S. companies.  U.S. companies should conduct due diligence on potential local partners to ensure they have the necessary credentials and qualifications to conduct business.  U.S. companies should also ensure that the partnership agreements they put into place comply with Cambodian law, thoroughly document the rights and obligations of each party and clearly stipulate dispute resolution procedures.

For the latest Investment Climate Statement (ICS) which includes information on investment and business environments in foreign economies pertinent to establishing and operating an office and to hiring employees, visit the U.S. Department of Department of State’s Investment Climate Statements website.

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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