Raliegh, NC Skyline
Contact Your Local Office
Welcome to the U.S. Commercial Service North Carolina!

Offices in Charlotte, Greensboro, and Raleigh

Raleigh Contact Us

U.S. Commercial Service North Carolina

For industries not listed below, please contact Acting Director Emily.Gereffi@trade.gov.



Copy Link Copy Link
Bust photo of Emily Gereffi in front of a water filled canyon, wearing a two-toned grey Greg Sizemore wearing a black blazer, white collared shirt, and grey poncho over a black blouse.

 

Emily Gereffi
Acting Director North Carolina U.S. Export Assistance Centers: Charlotte, Greensboro, and Raleigh
Office: +1 (984) 301-0023
Emily.Gereffi@trade.gov

Industries: Agribusiness (including Agriculture Technologies), Design and Construction, Equipment and Machinery (including Mining and Processing Equipment), Industrial Materials

 

 

 

Bust photo of Frances Selema beside a draped American Flag wearing a black knit top and silver jewelry, .

 

Frances Selema
Global Environmental Technologies Team Leader
Mobile: +1 (919) 695-6366
Frances.Selema@trade.gov

Industries: Energy, Environmental Technology

 

 

 

Copy Link Copy Link
Shannon Christenbury Photo

 

Shannon Christenbury
Smart Mobility and Transportation Team Leader (Acting)
Office: +1 (864)-561-6326
Shannon.Christenbury@trade.gov

Industries: Aerospace and Defense, Automotive, Marine Technology, Safety and Security

 

 

 

 

Bust photo of Crystal Mills with a blurred off-white background wearing an orange blazer with an orange blouse underneath.

 

Crystal Mills
Senior International Trade Specialist
Office: +1 (704) 333-0314
Crystal.Mills@trade.gov

Industries: Chemicals, Food and Beverage, Healthcare  (including Biotech, MedTech, Biomedical, Pharma), Information and Communications Technologies (including AI, Cybersecurity, Semiconductors, Network Infrastructure, Data Processing), Textiles and Apparel

 

 

Copy Link Copy Link

For assistance in Greensboro, please see Contacts In North Carolina by Industry

Copy Link Copy Link
INDUSTRYCONTACT
Aerospace and DefenseShannon.Christenbury@trade.gov
AgribusinessEmily.Gereffi@trade.gov
Agriculture TechnologiesEmily.Gereffi@trade.gov
Artificial IntelligenceCrystal.Mills@trade.gov
Automotive and Smart MobilityShannon.Christenbury@trade.gov
BiotechCrystal.Mills@trade.gov
BioMedicalCrystal.Mills@trade.gov
ChemicalsCrystal.Mills@trade.gov
CybersecurityCrystal.Mills@trade.gov
Data ProcessingCrystal.Mills@trade.gov
Design and ConstructionEmily.Gereffi@trade.gov
EnergyFrances.Selema@trade.gov
Environmental TechnologyFrances.Selema@trade.gov
Equipment and MachineryEmily.Gereffi@trade.gov
Food and BeverageCrystal.Mills@trade.gov
HealthcareCrystal.Mills@trade.gov
Industrial MaterialsEmily.Gereffi@trade.gov
Information and Communications TechnologiesCrystal.Mills@trade.gov
MedTechCrystal.Mills@trade.gov
Mining Emily.Gereffi@trade.gov
Network InfrastructureCrystal.Mills@trade.gov
PharmaCrystal.Mills@trade.gov
Processing EquipmentEmily.Gereffi@trade.gov
Safety and SecurityShannon.Christenbury@trade.gov
SemiconductorsCrystal.Mills@trade.gov
Textiles and ApparelCrystal.Mills@trade.gov

×

Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

Privacy Program | Information Quality Guidelines | Accessibility