Through Invest Barbados, the government of Barbados continues to market opportunities for contact centers for the outsourcing of customer service operations, medical transcription, health claims processing, and web application and software development. There has also been increased interest in safety and security applications for residential properties and data protection and cybersecurity software for online and mobile platforms for businesses. Government recently passed a Data Protection Act which includes provisions for data protection and cybersecurity regulations for the public and private sector.
Leading sub-sectors include safety and security equipment, cybersecurity and data protection software, customer premises equipment, information and computer technologies (ICTs), and cellular telecommunications equipment.
The telecom sector has upgraded its services through optical fiber networking. Existing telecommunications companies continue to upgrade their networks to attract more customers. COVID-19 has also created the need for reliable ICTs for remote work and education.
María Elena Portorreal
Senior Commercial Specialist for the Caribbean Region
U.S. Commercial Service
U.S. Embassy Santo Domingo
Jonelle M. Watson
U.S. Embassy to Barbados and the Eastern Caribbean
Invest Barbados website
Barbados Telecommunications Unit
Caribbean Association of Security Professionals