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Health Information Technology
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Health Information Technology

Health Information Technology (Health IT)

Health IT is the application of information processing involving both computer hardware and software that deals with the storage, retrieval, sharing, and use of health care information, data, and knowledge for communication and decision making.[1]  Health IT intersects with many subsectors and other industries, including medical devices, pharmaceuticals, software and services, and contributes to the delivery of telehealth and mobile health solutions. 

Health IT (sometimes referred to as eHealth, digital health, or connected health) incorporates many components from the health, information and communication technologies (ICT), and services sectors to deliver improved healthcare to patients using technology. These components include healthcare services (managing hospitals, treatment protocols, and administering claims data), data-related services (storage, analytics), ICT hardware (computers, mobile phones), medical devices (collecting and storing data and images to help patient care), tools for educating sector professionals, and software (electronic health records, clinical decision software). Technical standards, availability of high-speed Internet and modern mobile phone networks, reliable power supplies, and security of data and images are also important factors impacting Health IT sector activity.

No distinctive HS codes showing Health IT exports currently exist. Products that could be used to facilitate Health IT are mixed together with products used for other purposes. 

[1] Department of Health and Human Services (HHS) Office of National Coordinator (ONC) for Health Information Technology website: https://www.healthit.gov/topic/health-it-basics/glossary.

Additional Subsector Information

Please see below for additional information specific to Health Information Technology



Telehealth uses electronic information and telecommunication technologies to deliver health care, health education, and health information services remotely. Telehealth technologies include live video conferencing, mobile health apps, asynchronous electronic transmission, and remote patient monitoring. 

Telehealth services and solutions expand the reach of healthcare providers, particularly specialists, offering patients improved access to needed health interventions with a focus on cost efficiency and reducing travel costs. Particularly useful in rural communities, telehealth services utilize telecommunication technologies to connect patients and providers for live video consultations, collection, and transmission of health data from patients to providers, and the review of digital images, documents, and pre-recorded videos to improve healthcare delivery. Industry players in the telehealth space include many innovative technology start-ups seeking to address domestic and global market challenges, as well as well-established health care companies, including medical device manufacturers, seeking to improve their products and services through increased connectivity between patient and provider.

Artificial intelligence is not a technology unique to healthcare. However, there are unique ways in which the healthcare industry is adopting and innovating with artificial intelligence. From streamlining regulatory approval processes through simulation using artificial intelligence, to innovating new drug formulas and reading images and issuing diagnosis, the way healthcare is administered and delivered will evolve with the introduction of artificial intelligence. 

Like many other sectors, the healthcare sector is quickly adopting and implementing artificial intelligence technologies. In addition to creating operational efficiencies in the delivery of healthcare, the sector is also leveraging artificial intelligence to innovate new drugs, aid in diagnosis and treatment planning, simulate clinical trials, and applying it to innumerable applications. Moving forward, it remains unknown the extent to which the healthcare industry will change and grow as a result of the incorporation and adoption of artificial intelligence, but it is certain that significant shifts lay ahead.

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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