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Hospital Services/ International Patient Programs
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Hospital Services International Patient Programs

Hospital Services/International Patient Programs

The U.S. exports healthcare services many ways, most notably either bringing patients to the United States to receive medical treatment or entering into international consulting, management, educational, and joint venture agreements with international medical establishments.  

Bringing Patients to the United States for Medical Treatment

When patients come to the United States from other countries, they are most often seeking highly specialized and complex care. Major U.S. hospitals with formal international patient programs generally do not have a focus on attracting patients who are seeking elective (e.g., cosmetic) procedures: therefore the term “international medical travel” is preferred over “medical tourism” when referring to international visitors to the United States seeking medical attention. The reasons that patients choose to travel to the United States are varied, but the sophistication and global reputation of its highly advanced hospitals are often cited as important factors. Other healthcare groups not associated with major hospital systems also treat international patients for elective cosmetic or other procedures. 

Entering into Consulting, Management, Educational, & Joint Venture Agreements

U.S. hospitals and other healthcare establishments often have contracts with foreign hospitals, companies that own or manage hospitals, and local governmental entities. In these international agreements, U.S. healthcare providers may engage in several business activities, including: 

  • Providing advice on the planning and management of hospitals outside of the United States
  • Sharing quality assurance & safety processes
  • Helping hospitals design new care delivery models (i.e., how care is provided to patients in practice) and helping providers in other countries recruit workforce talent
  • Giving advice on staffing models and technology/equipment purchases
  • Providing training for both clinical and administrative staff through observerships, fellowships, rotations, and other outlets; some agreements may involve having clinicians and administrators travel between facilities in the US and sites in other countries
  • Providing remote second opinion and telemedicine services
  • Exploring innovations in clinical research initiatives given the needs of specific international populations
  • Providing a diverse set of educational offerings, such as seminars, symposia, video trainings, continuing medical education courses, and even degree programs
  • Directly owning a hospital, patient care program, medical school, or educational facility abroad
     

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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