Taiwan Country Commercial Guide
Learn about the market conditions, opportunities, regulations, and business conditions in taiwan, prepared by at U.S. Embassies worldwide by Commerce Department, State Department and other U.S. agencies’ professionals
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Business Customs

Business Cards

Business card exchange is an essential element of formal business introductions in Taiwan. Cards should be printed in both English and Traditional Chinese characters and always carried during business visits. When presenting a card, use both hands and offer it with the text facing the recipient. Upon receiving a card, take a moment to examine it respectfully before storing it. Local printers in Taiwan offer high-quality bilingual printing at reasonable prices, often within a few days.

Dress and Business Etiquette

Taiwan’s climate ranges from humid subtropical in the north to tropical monsoon in the south, with hot and humid summers. Business attire outside the office is generally casual, but formal meetings often require a more polished appearance. In summer, many businessmen wear short-sleeve shirts and forgo jackets, though a tie is still common in formal settings. Women’s business dress varies widely, but modest and professional attire is expected. For important meetings or events, men should wear a suit and tie. Women are generally advised to wear professional business attire, with a preference for more conservative styles in formal settings.

Tipping

Tipping is not common practice in Taiwan and is generally not expected. Most restaurants and hotels include a 10 percent service charge in the bill. Leaving coins or small change on the table is occasionally done but not required. While tipping is not mandatory in Taiwan, hotel porters or airport staff may appreciate NT$50–100 ($1.70–$3.41) per bag for helpful service, especially in international or upscale settings. Taxi drivers do not expect tips, although a small gratuity may be given if they assist with heavy luggage or provide exceptional service.

Travel Advisory

Taiwan is generally safe and there is minimal risk of violent crime. However, pickpockets can be a problem in crowded places, especially at night markets and other large, public events. Visitors should exercise normal precautions, maintain a low profile, and always be aware of their surroundings. There is an extensive network of security cameras in Taipei, Kaohsiung, and other major cities, so crime victims should note the location and time of any incident so that police can review video footage.

People in Taiwan are generally friendly toward foreigners and will often go out of their way to assist visitors. Taxi drivers, restaurateurs, store clerks, and other service employees are often particularly helpful to non-Chinese speaking foreign visitors. Traffic conditions present hazards to drivers and pedestrians alike and caution is advised when on or traversing roadways.

Please note that marijuana is an illegal drug in Taiwan, and Taiwan has very strict penalties for the possession, use, selling, or trafficking (including mailing) of all illegal drugs.

Emergency Telephone Numbers

  • Fire / Medical: 119 Police: 110

  • English-Speaking Police: (02) 2556-6007 (24 hours)

  • English Directory Assistance: 106

For the latest information about Taiwan travel advisories, visit the State Department Travel Information Page for Taiwan

Visa requirements

Non-Residents

U.S. passport holders who wish to enter Taiwan as tourists or short-term visitors (less than 90 days) do not require a visa. However, no extensions or changes to this status are permitted. Additionally, the U.S. passport must be valid throughout the intended length of stay, and the traveler must hold a confirmed return or onward air ticket. For stays longer than 90 days, or for those planning to work or visit family, a Taiwan visa is required prior to traveling. The processing fee for a Taiwan tourist/business visa is $185. U.S. investors and their immediate family members may also qualify for a residency visa or a five-year, multiple-entry visitor visa with 60-day duration of stay, the fee for which is $205. The most current visa information for non- residents is available at Taipei Economic and Cultural Representative Office (TECRO)’s website.

Residents

Resident visas are generally issued to foreigners with valid work permits or to those married to Taiwan nationals. When applying for a resident visa, applicants must submit supporting documents or official letters of approval from a competent authority in Taiwan alongside their completed application forms. Normally, foreign nationals submit applications through their domestic Taiwan agents, representatives, or affiliates of their firms. A resident visa does NOT automatically convey permission to work in Taiwan. To legally work in Taiwan, a foreigner must possess both a work permit and a resident visa. Taiwan residence visas are managed by the local Bureau of Consular Affairs and work permits are issued by the Workforce Development Agency under the Ministry of Labor. Click the link for additional details about Taiwan visas, including current fees.

For additional information about renewing a U.S. passport or for other services for U.S. citizens in Taiwan, please visit the American Institute in Taiwan (AIT) website.

Additional Resources

  • Taiwan Council for U.S. Affairs (TCUSA) 
    4201 Wisconsin Avenue NW, Washington, DC 20016-2137 Main Phone: (202) 895-1800 
    Main Fax: (202) 363-0999 
    Main Email: usa@mofa.gov.tw Consular Phone: (202) 895-1814 
    Consular Fax: (202) 895-0017 
    Consular Email: mailto:consul.tecro@mofa.gov.tw Emergency Phone: (202) 669-0180 
     
  • Taipei Economic and Cultural Office (TECO) also has offices in Atlanta, Boston, Chicago, Denver, Guam, Honolulu, Houston, Los Angeles, Miami, New York, San Francisco, and Seattle. 
     
  • Taiwan’s National Immigration Agency allows passengers to fill out their immigration arrival cards online before arrival. For more information, please visit NIA’s website. 
     

For additional information about renewing a U.S. passport or other services for U.S. citizens in Taiwan, please visit the American Institute in Taiwan (AIT)’s website.

U.S. companies that require travel of foreign businesspersons to the United States are advised that security evaluations are handled via an interagency process. Visa applicants should go to the following link(s): State Department Visa Website. 

E-Gate/Global Entry is a partner program between the National Immigration Agency, Taiwan (e- Gate), and the U.S. Customs and Border Protection (Global Entry) to facilitate travel. Under the e-Gate/GE program, eligible travelers can expedite their immigration clearance service without lining up at ports of entry. E-Gate members can use e-Gate at several ports in Taiwan. For more information, please visit NIA’s e-Gate website

Currency

The New Taiwan Dollar (NT$) is the official currency in Taiwan. The one-dollar, five-dollar, ten-dollar, twenty-dollar, and fifty-dollar coins, and the one-hundred, two-hundred, five-hundred, one-thousand, and two-thousand-dollar notes are legal tender. However, the twenty-dollar coin and the two-hundred and two thousand NT$ notes are rarely seen in circulation.

Each foreign visitor may bring up to NT$ 100,000; RMB 20,000; or $10,000 into or out of Taiwan and is required to declare amounts above that threshold to the Customs Authority when entering or departing Taiwan. Foreign currency can be exchanged at the airport as well as at authorized banks and hotels. As of June 2025, there were over 3,464 bank branches in Taiwan authorized to conduct foreign exchange.

Internationally recognized credit cards are accepted in most hotels, many restaurants, and many shops, but an international transaction fee of 1.5 percent is applied to the transaction value if customers request the transaction be conducted in U.S. dollars rather than the local NT$. There are approximately 33,248 automated teller machines (ATMs) throughout Taiwan, most of which participate in international ATM networks and can be found at banks, convenience stores, department stores, and MRT stations. Line Pay and Google Pay are widely accepted, but only if they are linked to a local bank account. Apple Pay is also accepted if it is linked to a U.S. credit card; however, the international credit card transaction fee of 1.5 percent still applies, depending on the issuing banks’ policy.

Telecommunications/Electronics

Taiwan’s telecommunications system is both efficient and convenient. International calls can be made from private cell phones, public International Direct Dialing (IDD) phones, or hotel IDD phones.

Following mergers completed in December 2023, Taiwan now has three major mobile carriers: Chunghwa Telecom, Taiwan Mobile (merged with T Star), and FarEasTone (merged with Asia Pacific Telecom). As of November 2024, 5G subscribers exceeded 10 million, with Chunghwa Telecom leading, followed by Taiwan Mobile and FarEasTone. (Source: National Communications Commission)

All three carriers offer both 4G and 5G services with various rate plans and packages. While 5G service rates are higher than 4G, carriers provide competitive packages to encourage migration. The transition to 5G accelerated after 3G services terminated in June 2024, though approximately 19.69 million users still use 4G services. (Source: National Communications Commission)

Broadband and Wi-Fi services are easy to procure, and free public Wi-Fi is widely available in major cities and public transport. Nearly all hotels (not including guest houses) provide free Wi-Fi services. Many restaurants and cafés also provide free Wi-Fi for customers. Many 24-hour convenience stores provide free Wi-Fi access, as well as fee-based copy and fax services.

Like the United States, Taiwan uses an electric current of 110 volts at 60 cycles. Appliances from Europe, Australia, or Southeast Asia will require an adapter and may require a transformer depending on the electric device. Some buildings have 220-volt outlets for the use of air conditioners.

Transportation

Air Travel

Taiwan has two major international airports: Taoyuan International Airport (TPE) near Taipei is the primary international gateway to the island, while Hsiaokang International Airport (KHH) in Kaohsiung offers regular flights to major destinations in the region. Taipei Songshan Airport (TSA), located within downtown Taipei, serves only a small portion of the international flights for Taipei compared to the larger Taoyuan International Airport. Taichung International Airport (RMQ) and Tainan Airport (TNN) offer some limited flights to destinations in East Asia. Minor airports throughout Taiwan offer flights between major cities and to Taiwan’s outlying islands.

Airport Pickup

It takes between 40 minutes to one hour to drive from Taoyuan International Airport to Taipei by car or bus. Airport buses to major hotels and transportation centers in Taipei depart from the airport every 40 minutes and cost around NT$ 160 ($5.46) per person. Buses from Taoyuan International Airport to Hsinchu, Taichung, Changhua, Tainan, and Kaohsiung are also available. Travel by Mass Rapid Transit (MRT) from Taoyuan International Airport to Taipei Main Station costs NT$ 150 ($5.12) and takes around 40 minutes.

Taxis charge NT$ 85 ($2.90) for the first 1.25 kilometers and NT$ 5 ($0.17) for every 200m thereafter. A taxi ride from the airport to Taipei costs approximately NT$ 1,400 ($47.78) or more, depending on the destination. Many large hotels offer car or shuttle services from the airport to Taipei. Such services should be requested in advance.

Kaohsiung’s Hsiaokang International Airport is located 20 minutes from downtown and costs about NT$ 370 ($12.63) by taxi. Metered taxis charge a NT$50 ($1.70) surcharge from the international terminal with an additional NT$ 10 ($0.33) surcharge for luggage services. Several bus services are available at a low cost, as well.

Taxis and Rideshare

Taxis are widely available in Taipei and other major cities. While some taxi drivers can speak a little English, visitors are strongly advised to present taxi drivers with the address of their desired destination written in traditional Chinese. In most cities, a meter is used to calculate the fare. The basic charge is NT$ 85 ($2.90) for the first 1.25 kilometers (3/4 mile), with an additional NT$ 5 ($0.17) for every additional 200 meters. In addition, there is a NT$ 5 ($0.17) charge for every 60 seconds of waiting, and a NT$ 20 ($0.68) nighttime surcharge is added to fares between 11:00 pm and 6:00 am. Taxi services can also be booked over the telephone.

From three days before the eve of the Chinese New Year until the end of the holiday period, there is an additional surcharge of NT$ 30 ($1.02).

Uber now provides legally authorized ride-hailing services in most major cities and metropolitan areas across Taiwan, including the following locations: Taipei City, New Taipei City, Keelung City, Taoyuan City, Hsinchu County & Hsinchu City, Miaoli County, Taichung City, Changhua County, Nantou County, Chiayi County & Chiayi City, Tainan City, Kaohsiung City, Pingtung County and Yilan County.

Rail

The Taiwan Railways Administration (TRA) operates an extensive rail network with more than 600 miles of connected track. Tickets can be conveniently purchased at ticketing kiosks, over the phone, or on the Internet.

The Taiwan High Speed Rail (HSR) travels the entire 220 miles from Taipei to Kaohsiung in 96 minutes, as opposed to the 4.5 hours by conventional rail. The one-way fare for Taipei-Kaohsiung is NT$1,490 ($50.85). Currently twelve stations are in operation on the HSR line along Taiwan’s western corridor: Nangang, Taipei, Banqiao, Taoyuan, Hsinchu, Miaoli, Taichung, Changhua, Yunlin, Chiayi, Tainan, and Zuoying (Kaohsiung).

Taipei has six Mass Rapid Transit (MRT) lines in operation with a combined track length of 95 miles. The MRT lines form a transportation network connecting downtown Taipei with the suburban areas of Muzha, Danshui, Xindian, Tucheng, Nangang, Banqiao, Luzhou, and Xinzhuang. Kaohsiung has three MRT lines in operation going north-south, east-west, and a smaller line covering downtown.

Buses

Bus services in major cities are extensive and inexpensive but can be challenging to foreign visitors. Most common map apps on smart phones, such as Google Maps and Apple Maps, incorporate bus schedule information that can make the system easier to navigate. Long-distance bus networks around the island also make it possible for people to travel virtually anywhere quickly, comfortably, and at reasonable cost.

Car Rental

Chauffeured limousines may be booked through hotels or car rental companies for about NT$ 9,000 ($307.17) per eight-hour day. Standard rental cars are also available at rates starting around NT$ 2,000 ($68.26) per day. These require an international driver’s license and a credit card for a deposit.

Language

Mandarin is the official language in Taiwan, using traditional Chinese characters. Taiwanese Hokkien (Southern Min) is widely spoken as the vernacular language, especially in southern and rural areas, and features prominently in local media and popular culture. English is the most popular foreign language, with many people speaking it fluently, particularly in major cities. Service workers in hotels, businesses, and public organizations are likely to be proficient in English. Japanese remains relevant, especially among older generations and in business/cultural exchanges. Hakka is spoken by 15-20% of the population, while 16 indigenous Austronesian languages are officially recognized. Vietnamese and Indonesian are increasingly heard due to immigration from Southeast Asia.

Health

Tap water in Taiwan’s major cities is drinkable. Visitors should take special care to wash all fruits and vegetables before eating. Although gastrointestinal illness is not rampant, it may be wise to avoid eating at the island’s countless street stalls for at least the first few weeks after arrival.

There are several international-standard private and public hospitals and clinics. Taiwan also offers high-quality dental care, with most clinics being privately operated. Some doctors and dentists in Taiwan speak English well. Qualified foreign nationals with Alien Resident Certificates (ARCs) and their family members can apply for coverage under the National Health Insurance Program (NHIP). International visitors do not qualify for local health insurance. Foreign visitors to Taiwan should possess health insurance that covers healthcare services in Taiwan. It is also important that foreign travelers make sure to have medical evacuation insurance, as most health insurance plans do not include this benefit.

Many Western name-brand pharmaceuticals are sold in Taiwan. In addition, a wide range of foreign and domestic over-the-counter non-prescription drugs are available. Visitors should bring a sufficient supply of medications that they might require as some specialized medications are difficult to find. Emergency medical treatment can be requested by dialing 119 from a local phone.

Local time, business hours, and holidays

Time Zone

Taiwan is eight hours ahead of Greenwich Mean Time and 12 or 13 hours ahead of U.S. Eastern Standard Time depending on the time of year, because Taiwan does not practice daylight savings time.

Business Hours

The labor law in Taiwan sets limits on the working hours of employees. According to the law, workers cannot work more than eight hours per day or 40 hours per week. Any work beyond these limits is considered overtime. In Taiwan, it is mandatory for employees to have two days off every week. One of these days is flexible, allowing employees to work overtime if needed. The other day is mandatory and must be a designated rest day.

In general, businesses operate from 9:00 am to 6:00 pm, with a one-hour lunch break, from Monday to Friday. Banks are open from 9:00 am to 3:30 pm without a lunch break from Monday to Friday. Saturday and Sunday are typically rest days for workers and banks. Most shops, retail stores, and restaurants are open daily from 11:00 am to 9:00 pm. On Fridays and Saturdays, some shops may remain open until 10:00 pm.

Holidays

There are six major national holidays and four major festivals celebrated in Taiwan during which corporate and government offices are closed. Dates for the four festivals – Chinese Lunar New Year, Tomb-Sweeping Festival, Dragon Boat Festival, and Mid-Autumn Festival – are based on the lunar calendar and may vary each year.

Temporary Entry of Materials and Personal Belongings

Personal belongings and household articles (excluding controlled or restricted articles) carried by inbound passengers may be granted duty exemption as follows:

  • Each person aged 20 and up may bring in alcoholic beverages (1,500 cc or less without limitation on the number of bottles), plus 200 cigarettes, 25 cigars, or one pound of tobacco.

  • Articles already owned and used by the passenger abroad (not including alcoholic beverages and cigarettes), the customs value of which does not exceed NT$ 10,000 ($341.30) for each piece.

  • Other articles for personal use (not including the articles mentioned above) if their total customs value does not exceed NT$ 20,000 ($682.59) for each passenger.

Samples carried by inbound passengers may be granted duty exemption if the total customs value does not exceed NT$ 20,000 ($682.59). Duty, commodity tax and value-added tax will be imposed on articles imported in excess of the exemption limit. More information can be found on the Taiwan customs website.

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

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As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

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