Because the South African market is sophisticated, entry should be well-planned, taking into consideration the following factors:
- B-BBEE and other regulatory barriers to market entry and participation in public tenders.
- The demographic income distribution pattern where 10 percent of the population earns 45 percent of national income (South Africa’s Gini coefficient is approximately (0.63) to (0.67), reflecting very high-income inequality. This score, which ranges from (0) (perfect equality) to (1) (perfect inequality), places South Africa as one of the most unequal countries in the world.
- The price-sensitive nature of consumer demand
- Volatile Rand-dollar exchange rate (the rate tends to be very predictable over the medium term, but can spike or collapse in the short term)
- Unreliable and under-capacitated electricity supply network
- Distribution issues, given that large retail centers are concentrated in five metropolitan regions
- Well-developed consumer protection rules and, recently, better enforcement
- A conservative market bias that tends to stick to known suppliers and therefore requires sustained market development, and
- South Africa’s position as a stepping-stone for developing market opportunities in Sub-Saharan Africa (the marketing mix should anticipate this medium-term option).
- Localization measures such as the imposition of quotas or tariff increases on imports and local content requirements to prioritize local supply chains.
- Increasingly complicated mergers and enterprise sales environment after the 2019 amendments to the Competition Act
- New data privacy laws such as the POPIA –Protection of Personal Information Act.
- Foreign worker visa permitting issues
Partners: For new-to-market (NTM) U.S. exporters, B-BBEE guidelines encourage the use of low-exposure market entry modes by teaming up with qualified local importer-resellers and service providers who act as the prime contractor to the South African government and large economic players.
Location: The NTM foreign supplier will find markedly different conditions when venturing northwards due to lagging regional integration, which impacts financial services, trade documentation, and road transportation networks, and may have a significantly increased risk exposure and the cost of doing business. A selection of one of three low-risk entry strategies (representation, agency, or distributorship) should be considered. If a new-to-market (NTM) firm is selling to the government or government-funded organizations, any local partner should be B-BBEE-compliant and aware of local procurement regulations.
U.S. Department of Commerce: Resources In addition to this Country Commercial Guide, the U.S. Commercial Service offices in Cape Town, Durban, and Johannesburg offer many services designed to assist NTMs in developing a market entry strategy into South Africa. Visit our trade.gov website for a detailed description of these services.