India Country Commercial Guide
Learn about the market conditions, opportunities, regulations, and business conditions in india, prepared by at U.S. Embassies worldwide by Commerce Department, State Department and other U.S. agencies’ professionals
Market Challenges
Last published date:

High Tariffs and Protectionist Policies

When doing business in India, U.S. exporters and investors often encounter non-transparent or unpredictable regulations and tariffs. Likewise, U.S. goods and services in some sectors have limited access to the market. India has the highest average applied tariff of any G20 country, and some of the highest bound tariff rates among WTO members.

Price Sensitivity 

Indian companies and consumers are quite price sensitive. U.S. companies must evaluate whether they can sell at prices that Indians are willing to pay and may need to adjust their pricing models accordingly. For example, some consumer-packaged goods companies make their products in smaller sizes or with fewer features to reflect price sensitivities of Indian customers.

Infrastructure

India has significant infrastructure development needs, and improvements in this sector are vital to the country’s economic growth. India’s roads, railways, seaports, and airports are often congested and inefficient, creating capacity constraints that could stymie future economic growth. Infrastructure projects in India are often delayed, a function of gaps in the regulatory framework and inefficiencies in the project approval process. India has ambitious infrastructure development goals for airports and inland waterways, in part to offset weaknesses in traditional rail and road infrastructure. Intermodal logistics is another focus area addressing first and last mile connectivity. India has devoted a growing portion of its public purse to infrastructure development and plans to execute these initiatives largely through a public-private partnership model. However, projects are often late and over budget.

Power of States

As a federal system, power and decision-making are decentralized in India, with differences at the state level in political leadership, governance quality, regulations, taxation, and labor relations. Indian states generally hold greater power than their U.S. counterparts, while cities hold less. U.S. companies face varying business and economic conditions across India’s 28 states and eight union territories, which should factor into their business plans.

The current government has promoted the idea of “cooperative, competitive federalism,” encouraging states to compete against each other to attract investment. Under the Business Reforms Action Plan (BRAP), the Ministry of Commerce and Industry’s Department for Promotion of Industry and Internal Trade assesses all States and Union Territories on “Ease of Doing Business” and maintains a state-by-state ranking on its website.

×

Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

Privacy Program | Information Quality Guidelines | Accessibility