Guyana Country Commercial Guide
Learn about the market conditions, opportunities, regulations, and business conditions in guyana, prepared by at U.S. Embassies worldwide by Commerce Department, State Department and other U.S. agencies’ professionals
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Information and Communications Technology (ICT) Sector
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Guyana’s telecommunications sector was liberalized on October 5, 2020. This creates an opportunity for more competition within a growing market space. The telecommunications market is anticipated to grow based on demand from oil and gas, a growing migrant population, and the development of call centers and data warehouses. Firms interested in applying for licenses should contact the Guyana Telecommunications Agency and the Office of the Prime Minister. They should also consult with the U.S. Commercial Service in Georgetown as the licensing process can be an opaque process. Common business process outsourcing services provided by companies located in Guyana include telemarketing call centers, inbound customer support, voicemail transcription, and medical records transcription.

The (GoG), through its GO-INVEST office, provides concessions to both domestic and foreign investors, including tax breaks on the 40 percent corporate income tax rate. Guyana has embarked on a program to train over 3,000 people in ICT and is open to leap-frog technological solutions that can augment Guyana’s small labor market. Guyana’s strategic geographic position and socio-political heritage put it at the gateway of South America and the Caribbean. Additionally, Guyana is the only English-speaking country in South America with comparable wages to Latin America. The labor force is relatively educated, speaks English, and Guyana has a high literacy rate. Additionally, Guyana passed an e-signature act in August, and opportunities for e-education via smart classrooms for technical education and e-commerce may increase as Guyana expands its digital presence.

Sub-sector Best prospects

Business Process Outsourcing (BPO)
Guyana’s labor force is suitable for both back office and front office functions. Call centers and telemarketing are the primary BPO services Guyana offers.

Smart Technology and Maintenance Services 
Smart city solutions are welcomed by the government once a comprehensive package can be presented and especially with a local partner.

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