Chad Country Commercial Guide
Learn about the market conditions, opportunities, regulations, and business conditions in chad, prepared by at U.S. Embassies worldwide by Commerce Department, State Department and other U.S. agencies’ professionals
Select Country Guide
Distribution and Sales Channels
Last published date:

Overview

There are two primary ways for U.S. goods to enter Chad. The first is via Douala, Cameroon, the nearest ocean port. Goods arrive by ship and are transported to Chad by road transport. Poor road infrastructure and slow customs clearance pose challenges to importers. The other is air freight to the international airport in N’Djamena. Goods also enter Chad from Sudan, and borders with Libya, Niger, Nigera, and CAR also facilitate the exchange of goods. Goods are distributed within Chad by road transport, and many roads are in poor condition.  There is no rail service.

Many Chadian retailers procure goods in neighboring Libya, Cameroon, Sudan, and Nigeria, while others import from Europe, China, India, Saudi Arabia and other Middle Eastern countries, and North America.  Most imported goods in this landlocked country transit the port of Douala (Cameroon), with some passing through Cotonou (Benin) and El Geneina (Sudan).

Retailing is predominantly informal. Retailers in N’Djamena and other major cities distribute durable goods such as new vehicles, machinery, and household appliances.

Using an Agent or Distributor

Most U.S. products sold in Chad are marketed through agents or distributors, though it is not legally required to do so. U.S. products sold in Chad through distributors include CAT equipment, Ford vehicles, and Valvoline products. Coca-Cola distributes a complete range of products in Chad (Coke, Fanta, Sprite, etc.) under a licensing agreement with a domestic company. Import-export companies usually serve as agents or wholesale distributors for the products they import. Most importers are N’Djamena-based, although potential partners exist in Moundou, Sarh, and Abéché.

Establishing an Office

Prior to establishing an office, consult a lawyer.

The National Agency for Investment and Exports (ANIE)  is another useful resource for new entrants to Chad.

Franchising

There are few franchising agreements in Chad. The most prominent include Total gas stations, various banks, and international hotel brands.

 

Direct Marketing

Direct marketing is permitted in Chad.

Joint Ventures/Licensing

The Government of Chad seeks joint ventures in targeted industries, including mining, abbatoirs, oil exploration, and agriculture. The government holds a stake in both the ExxonMobil-led Esso Exploration & Production Chad Inc. (EEPCI) consortium and the country’s lone refinery and seeks to develop local expertise and capital through joint ventures in major new projects. Small and medium enterprises are less likely to be required to enter into joint venture arrangements.

Express Delivery

FedEx and DHL provide express delivery services in Chad. Due to poor road and transport infrastructure, express delivery is only practical to N’Djamena and several regional hubs with airports. Lengthy and cumbersome customs clearances may cause significant delays. Such delivery services are expensive.

Due Diligence

U.S. businesses should conduct appropriate due diligence on their business partners and agents. The U.S. Commercial Service completes background checks via the International Company Profile service.

×

Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

Privacy Program | Information Quality Guidelines | Accessibility