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Commercial Service Client Success
Learn more about how the U.S. Commercial Service has helped companies from all over the U.S. navigate the global marketplace and find partners, distributors and new sales worldwide!
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CS Success

Our Goal is Your Sucess!

The U.S. Commercial Service's domestic and international staff is dedicated to helping you succeed in global markets! View our client success stories below to see how we've helped facilitate more than $100 billion in U.S. exports!
Image of Paul Martinkovic and Mark Liu
Architectural Firm Jerde Discusses How To Win In Asia
Jerde is an architectural firm, based in Los Angeles, CA with offices throughout Asia. The company has completed over 200 projects globally and has worked with companies like Universal Studios and the Bellagio.
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Eno Umoh of Global Air Media at work
Global Air Media Finds Success in Africa
Eno Umoh, co-founder of Global Air Media, discusses how the U.S. Commercial Service’s support helped open doors for the company to conduct business in Africa.
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Light Microscope
Amethyst Technologies Turns International Experience Into Domestic Success
Dr. Kimberly Brown discusses the challenges of exporting and keeping a business afloat during COVID-19.
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Anthony Hall 2
Start-Up Successfully Launches Japanese Ecommerce Site
Although business is now being conducted a bit differently, a new, California-based start-up proves that global sales deals can still be made.
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Alison Kelsey of Rekluse Motor Sport
Idaho motorcycle clutch manufacturer finds success working with the Commercial Service
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American Marsh
135 Year Old Pump Company Expands European Distribution
CS helps West-Tennessee small-business manufacturer make sales in France, Spain and Italy

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SkiSkootys
"Skootying" into Asia
Woman-owned SME finds success in Asia with CS support.
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Shade Haven
Shade Haven Providing Comfort to Cows Everywhere
See how the U.S. Commercial Service helped a rural Wisconsin firm builds its business from the ground up.
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Mustang Dynamometer
Mustang Dynamometer Sets Sights on Middle East
Ohio-based automotive parts manufacturer makes sale in UAE

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Sequoia Scientific
Sequoia Scientific Sees Export Success
Bellevue, WA company finds distributors and makes sales in Hungary, Romania with help of Commercial Service

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All Good Prodcuts
California's "All Good Products" Expands to Asia
Organic products small-business signs distributorship in the Philippines with CS assistance.

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Hope Industrial Systems
Hope Industrial Systems Expands Globally
Roswell, Georgia Company Expands to UK and Beyond with CS Help
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Rincon Technologies
$250,000 Sale to Mexico Stalled; CS Diligence, Urgency Resolves Issue for CA Tech Company
The U.S. Commercial Service helps resolve potentially costly issue for California tech company

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Palladio Beauty
Palladio Beauty Group Finds a Partner in Peru
Read how our Gold Key and International Partner Search services helped Palladio find a new partner.
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Production Plus Corp
Family-Owned Ohio Manufacturer Makes Sale to Mexico
Family-owned Ashville, Ohio business makes sale with CS assistance

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Frigid Fluid
Small, Family-Owned Business Enters Markets in Africa, Europe and Latin America with CS Assistance
Illinois Manufacturer Achieves New Sales in Russia and Ghana

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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