Kyrgyzstan Country Commercial Guide
Learn about the market conditions, opportunities, regulations, and business conditions in Kyrgyzstan, prepared by at U.S. Embassies worldwide by Commerce Department, State Department and other U.S. agencies’ professionals.
Select Country Guide
Kyrgyz Republic - Selling Factors & Techniques
Last published date:

Products sold in Bishkek tend to be marketed in Russian and Kyrgyz. There is a mandatory requirement for all advertisements to be in the Kyrgyz language. Due to the widespread use of the Russian language, however, companies usually advertise in both languages.

Trade Promotion & Advertising

A full range of advertising opportunities is available via print media, radio, television, billboards, promotional goods, and sponsorship of events. Several local agencies can handle advertising campaigns.

Taxation

The Kyrgyz Republic’s VAT is currently 12 percent. There is also a sales tax of 1 percent for trade activity and 2 percent for all other business. For companies that are not obligated to pay VAT, sales taxes are a bit higher – 2 percent for trade activity and 3 percent for all other business. Leasing companies are exempt from VAT and sales tax and receive a preferential income tax rate of 5 percent. Depending on economic conditions and increased demand, the government may temporarily cancel VAT for certain products. Since 2022, foreign companies providing digital services without using a domain name or IP address registered in the Kyrgyz Republic have been required to pay VAT on income from their services. 

Sales Service/Customer Support

Consistent, friendly customer service is still a relatively rare phenomenon in the Kyrgyz Republic, but service in Bishkek is improving. Any firm offering reliable customer and after-sales service stands to benefit in the local marketplace.

Local Professional Services

Firms providing professional services include:

Grant Thornton
Avangard Business Center, 5th floor 
125/1 Toktogul str. 
Bishkek, 720001
Kyrgyz Republic
Phone: +996 312 97 94 90

Ernst & Young Audit LLC 
Avangard Business Center, Offices 309-310 
125/1 Toktogul str. 
Bishkek, 720001 
Kyrgyz Republic 
Phone: +996 312 90 70 90 (Bishkek Office) 

PricewaterhouseCoopers Bishkek LLP 
Avangard Business Center, Tower B, Office 404 
125/1 Toktogul str. 
Bishkek, 720001
Kyrgyz Republic 
Phone: +996 555 51 52 34 

KPMG 
2  Erkindik Blvd., Office 201 
Bishkek, 720040
Kyrgyz Republic
Phone: +996 312 62 33 80 
E-mail: kpmg@kpmg.kg

Baker Tilly
Victory Business Center, 7th Floor
103 Ibraimova str.
Bishkek, 720011 
Kyrgyz Republic
Phone: +996 312 90 05 05
E-mail: contact@bakertilly.kg

For a list of legal services providers, please see the U.S. Embassy website: 
https://kg.usembassy.gov/legal-assistance/

Principal Business Associations

AmCham, the International Business Council (IBC), and the JIA Business Association are leading organizations that represent hundreds of international and local companies from diverse industries. All associations are members of different platforms that assist with business and government dialogues, including the Business Development and Investment Council under the Cabinet of Ministers and the Business and Entrepreneurship Development Council under the Speaker of the Parliament. AmCham and IBC accept U.S. companies as members.

Limitations on Selling U.S. Products and Services 

There are no restrictions on selling U.S. products, though all products must conform to Kyrgyz and EAEU standards and regulations.

×

Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

Privacy Program | Information Quality Guidelines | Accessibility