A semitruck hauls cargo, a sunset sky and other trucks in the background
Trucking Services
The Office of Supply Chain Services supports the trucking industry by tracking a number of key issues that impact U.S. trucking services, including cross-border trade issues, truck driver shortages, and truck driver parking shortages.

Trucking Services

 
Let’s Connect about Trucking Services

Keeping the American Economy Moving One Load at a Time

The Office of Supply Chain Services (SCS) engages with industry on issues related to trucking that impact the U.S. supply chain. We work across the Department and with other U.S. Government agencies to look for policy solutions for issues impacting the industry. Our unique relationships with industry built up over many years of cooperation have created an open line of communication that has helped the trucking industry deal with supply chain disruptions such as the Baltimore Bridge collapse and the Covid-19 pandemic.

Trucking Services Are Key In Keeping Our Economy Rolling

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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