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Germany Frequently Asked Questions
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Germany FAQs

Frequently Asked Questions

General Questions


The U.S. Commercial Service in Germany prepares industry specific market research reports that can be found in the Market Research LibraryFurthermore, the U.S. Commercial Service in Germany offers Customized Market Research to specifically fit your needs. Finally, the Country Commercial Guide offers further information on how to do business in the German market.

Check out our separate All-Europe Website for general information on the European market. Detailed market information on other European markets is prepared by the Commercial Service offices in those countries. Have a look at the complete list of our offices worldwide.

The U.S. Commercial Service in Germany uses a variety of resources, including in-country databases and local expertise, to provide you with import statistics and list of potential importers for your product. An overview of the German market can be found in our Country Commercial Guide. For more information, please contact one of our specialists.

The American Chamber of Commerce in Germany produces a number of publications every year, including a listing of American organizations in Germany. For further details, please visit AmCham Germany

An International Trade Specialist at your nearest Export Assistance Center can assist you to obtain market information and provide information about the wide range of U.S. Commercial Service export promotion programs and services.

The U.S. Commercial Service in Germany offers a variety of services and tools to help U.S. exporters find partners.  Please refer to our “Find Business Partners in Germany” section for a list of our services - or directly contact one of our Commercial Specialists.

Credit reports are offered as a part of our International Company Profile service.

The U.S. Department of Agriculture, Foreign Agricultural Trade Office at the Embassy assists U.S. exporters of agricultural products. Please contact agberlin@usda.gov

Please refer to our business service providers.

We do not provide assistance for exports from Germany to the United States. Germany Trade and Invest in Cologne may be able to help you, or you can contact the American Chamber of Commerce Germany.

Many U.S. states have an economic development office somewhere in Europe. Please visit the website of the Council of American States in Europe for more information.

Please visit the U.S. Embassy’s entry and visa website or call our Visa Information Service Hotline: 03222 1093243 (from Germany) or 1-703-520-2560 (from U.S.A.)

We do not deal with customs regulations for shipments to the United States. Please see U.S. Bureau of Customs and Border Protection for more information.

We do not deal with customs regulations for shipments to Germany. Please see the German Customs Authority for more information.

A value-added tax identification number is mandatory for companies, that sell or buy goods and services in the European Union. The Finanzamt Bonn (tax office) is responsible for U.S. Companies in Germany: VAT FAQs for U.S. companies in Germany.

An additional source of information is the Federal Central Tax Office, which is in responsible for national and international topics related to taxes. You can find a wide range of topics regarding VAT in Germany on the BZSt website. Unfortunately, the forms are currently only available in German. Their website about Advance Rulings could also be of great interest.

There are two options to submit your tax data. It can either be done via the ELSTER online portal or the BZSt online portal. Further information can be found on the homepage of the BZSt, under electronic data submission.

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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