Trinidad and tobago Country Commercial Guide
Learn about the market conditions, opportunities, regulations, and business conditions in trinidad and tobago, prepared by at U.S. Embassies worldwide by Commerce Department, State Department and other U.S. agencies’ professionals
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Information and Communications Technology (ICT)
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Overview

ICT accounts for 3.7 percent of GDP, primarily in software development, web design, data processing, ICT training, and software solutions.  With 142 mobile phone subscriptions per 100 people, TT has one of the highest penetrations of mobile phone coverage in the world.  At the start of 2023, 79 percent of the total population had internet subscriptions.

TT is served by an IP-based core network and there are two mobile service providers, five broadband internet service providers, and three providers of switched voice-based services.  Professional and skilled labor can be secured locally, as there are over 400 ICT graduates each year from local universities.

The GoTT seeks to modernize how it interfaces with citizens to meet its sustainable development goals of improving economic growth by harnessing the transformational impact of technology on the economy, especially trade.  As a result, e-governance is an area for collaboration between businesses and the government, which has implemented some e-governance solutions such as the comprehensive “TTConnect” and “TTBizLink” portals to make government services more transparent and easily accessible.

Opportunities exist for companies that can create and successfully market electronic services that facilitate transactions on-line. 

Leading Sub-Sectors 

  • Telecommunications equipment
  • Telecommunications services: e-governance, e-marketing
  • Financial technology: e-payments
  • Cybersecurity

Opportunities 

E-governance and e-commerce potential remains underfulfilled and presents opportunities for well-crafted and well-implemented solutions.  Consulting firms experienced in the development of IT sectors may find their expertise sought after by both TT’s public and private sectors.  Opportunities exist for the provision of higher-level activities such as the writing and modification of software, design and integration of systems, and industry specific software solutions. With cyber-attacks on the rise and a lack of government capacity in this area, opportunities exist for American firms with knowledge and expertise in cyber security.

Resources

Telecommunications Authority of Trinidad and Tobago (TATT) https://tatt.org.tt/

Ministry of Digital Transformation https://mdt.gov.tt/

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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