Sierra leone Country Commercial Guide
Learn about the market conditions, opportunities, regulations, and business conditions in sierra leone, prepared by at U.S. Embassies worldwide by Commerce Department, State Department and other U.S. agencies’ professionals
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Customs Regulations
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The Customs and Excise Department is a revenue collecting department under the National Revenue Authority (NRA). The authority was established in 2002 as an independent, semi-autonomous authority principally responsible for the collection of government revenue. The department has the major function of collecting and accounting for all import and export-related duties and taxes. The department also collects trade statistics, facilitates trade, and protects society from illegal imports and exports. It further implements bilateral, regional, and international trade arrangements, and prevents smuggling.

All import and export goods must be declared to the department for verification, tax assessment, and release. Import goods must comply with the destination inspection scheme. All containerized goods must go through an x-ray scanning facility to check whether the contents match the cargo description or detect the presence of illegal cargo. Sierra Leone operates a destination inspection program that applies to all consignments and is subject to a fee.

The Customs and Excise Department is located at:

Cline Town
Freetown, Sierra Leone
Phone: +232 22 290544; +232 22 292734
Email: contact.customs@nra.gov.sl
Website: https://nra.gov.sl/about-nra/customs-and-excise-department

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

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The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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