Hong kong Country Commercial Guide
Learn about the market conditions, opportunities, regulations, and business conditions in hong kong, prepared by at U.S. Embassies worldwide by Commerce Department, State Department and other U.S. agencies’ professionals
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Market Entry Strategy-Hong Kong & Macau
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Hong Kong agents and distributors can increase sales of U.S. products in both Hong Kong and mainland China.  Given mainland China’s size and diversity, it can be advantageous to work with different agents for different regions of mainland China.  Hong Kong-based agents and distributors usually include Macau and Southern China in their coverage territory, and often have networks to other major regions in mainland China.

Hong Kong firms are eager to work with serious exporters.  U.S. firms can show commitment to success in this market by using metric measurements, providing Chinese-language materials, responding quickly to inquiries, meeting relevant standards, and visiting the market for relationship building and to gain a first-hand understanding of the market.  Companies considering entering this market should understand Hong Kong’s fast-paced business climate.  Decisions are made quickly.  Firms must respond immediately to inquiries or risk losing opportunities to faster-moving competitors.  The American Chamber of Commerce in Hong Kong can also provide U.S. newcomers with orientation and various types of member support, including entry to Hong Kong’s leading trade shows.  For details, please visit the American Chamber of Commerce in Hong Kong.

Macau or Hong Kong-based agents and distributors can also help increase sales in Macau.  Many major gaming and hotel operators in Macau maintain procurement or purchasing offices in Hong Kong.  The U.S. Commercial Service Office in Hong Kong provides customized market research and business facilitation services in Macau.  The American Chamber of Commerce in Macau can also provide U.S. newcomers with orientation and various types of member support, including entry to Macau’s leading trade shows.  For details, please visit The American Chamber of Commerce in Macau website.

 


 

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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