Kazakhstan Country Commercial Guide
Learn about the market conditions, opportunities, regulations, and business conditions in kazakhstan, prepared by at U.S. Embassies worldwide by Commerce Department, State Department and other U.S. agencies’ professionals
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Labeling/Marking Requirements
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According to Kazakhstani legislation, most products imported into the country must be labeled in both the Kazakh and Russian languages.  Product labels should include names, manufacturer, country of origin and information on date of production, period of validity, storage conditions, nutrition data, and usage.

Product manufacturers or sellers obtaining a certificate of conformity have a right to use a mark of conformity established by the state system of technical regulation.

According to the Technical Regulations of the EAEU, all products exported into the EAEU - which are subject of the Mandatory Certification and Conformity Assessment under the regulations - should be labeled with the Eurasian Conformity Mark (EAC).

The main types of products covered by the label are tobacco products, alcoholic products, medicines, textile industry, fur products, shoes and dairy products. Tobacco products and fur products should be subject to mandatory labeling. Pilot projects are currently operating for the remaining types of products. Mandatory labeling of shoes began on November 1, 2021.

Kazakhstan consistently worked on developing a traceability system since 2018, aiming to effectively fight the counterfeiting of drugs. The deadline for 100% mandatory serialization is 2023. From August 1, 2022, it will introduce the new medicines and medical devices labeling guidelines.

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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