Kazakhstan Country Commercial Guide
Learn about the market conditions, opportunities, regulations, and business conditions in kazakhstan, prepared by at U.S. Embassies worldwide by Commerce Department, State Department and other U.S. agencies’ professionals
Labeling/Marking Requirements
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According to Kazakh legislation, most imported products must be labeled in both Kazakh and Russian. Product labels should include the product name, manufacturer, country of origin, date of production, expiration date, storage conditions, nutritional information, and usage instructions.

Product manufacturers or sellers who obtain a certificate of conformity are entitled to use a conformity mark established by the state technical regulation system. Under the Technical Regulations of the Eurasian Economic Union (EAEU), all products exported to the EAEU that require mandatory certification and conformity assessment must be labeled with the Eurasian Conformity Mark (EAC).

The primary products requiring this labeling include tobacco products, alcoholic beverages, medicines, textiles, fur products, shoes, and dairy products. Tobacco and fur products are subject to mandatory labeling, while pilot projects are ongoing for other product categories. Mandatory labeling for shoes began on November 1, 2021.

Since 2018, Kazakhstan has been developing a pharmaceutical traceability system to combat counterfeit drugs and enhance consumer safety. Mandatory serialization began in phases, starting with 93 products in 2022, using GS1 DataMatrix codes to track medicines. Although the July 1, 2024, deadline for full serialization has passed, the government continues to implement the system, aiming for complete traceability by the end of 2025. Products made or imported before the requirement can still be sold until expiration. The system, managed by Kazakhtelecom via the IS MPT platform, includes aggregation and reporting protocols to ensure supply chain transparency. This initiative supports Kazakhstan’s broader digital modernization and regulatory goals.

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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