Business Customs
Business is conducted very formally in Burkina Faso, and greetings are an important part of the protocol. It is polite to shake hands and to greet an official by their title. Proper attire for men is a suit and tie. Business cards are routinely exchanged during initial meetings. Building a personal relationship with business partners is a critical factor for success.
Travel Advisory
Before traveling, U.S. citizens should review the State Department’s travel advisory for Burkina Faso, as security and health conditions can change. The U.S. Embassy in Ouagadougou encourages travelers to enroll in the Smart Traveler Enrollment Program (STEP) to receive security updates and to make it easier to be contacted in an emergency.
Visa requirements
A visa and proof of yellow fever vaccination are required for entry into Burkina Faso. A valid U.S. passport is needed for the visa application. For the most current information, travelers should consult the website of the Embassy of Burkina Faso in Washington, D.C.
U.S. Companies that require travel of foreign businesspersons to the United States are advised that security evaluations are handled via an interagency process. Visa applicants should go to the following link(s): State Department Visa Website
Currency
The local currency is the CFA Franc (XOF). It is a good practice to carry local currency, especially for smaller transactions outside of major hotels and restaurants. While major credit and debit cards may be accepted at larger establishments in Ouagadougou, their use is not widespread. Access to ATMs that accept U.S. networks can be limited, so travelers should plan accordingly. Traveler’s checks are not commonly accepted.
Telecommunications/Electronics
Internet access is generally available but can be inconsistent and slow, particularly outside of the capital. Cellular service is widely available, and prepaid SIM cards can be purchased locally. Most hotels and business centers offer Wi-Fi, though its reliability may vary. Burkina Faso uses a 220V power supply with Type E and C plugs. U.S. travelers will need a power adapter and a voltage converter for their devices.
Transportation
Several international airlines serve Ouagadougou’s international airport. Within the country, public transportation can be unreliable. Taxis and rental cars are available, but it is advisable to use services recommended by hotels or reputable companies. For long journeys, traveling in convoys is recommended.
Language
French is the official language and the language of business. While some businesspeople and government officials may be proficient in English, most are not. The local languages, such as Moore and Dioula, are widely spoken by the general population.
Health
Travelers should consult a doctor well in advance of their trip regarding necessary vaccinations. A yellow fever vaccination is mandatory for entry. It is also recommended to take precautions against other illnesses, such as malaria. Medical facilities are limited, and it is strongly advised to have comprehensive travel and medical evacuation insurance.
Local time, business hours, and holidays
Burkina Faso is in the Greenwich Mean Time (GMT) time zone. Standard business hours for many offices and government institutions are from 8:00 a.m. to 3:00 p.m., with many businesses closed on Sunday. Local and international holidays are observed throughout the year
Temporary Entry of Materials and Personal Belongings
The process for the temporary entry of materials and personal belongings can vary. It is essential to declare all goods to customs upon arrival to avoid issues. Businesses may need to obtain an ATA Carnet for the temporary import of goods such as commercial samples, professional equipment, and items for exhibitions.