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US Commercial Service United Kingdom
Our trade experts in the U.S. and United Kingdom can help you find trade opportunities and win international business.

United Kingdom Contact Us

If your company needs assistance, begin by contacting your local U.S. Commercial Service (CS) office in the United States. Our trade professionals are in more than 100 U.S. locations and can help coordinate with our overseas offices. You can also view the CS worldwide locations map.

European regional offices at Commerce Department headquarters in Washington, DC, support U.S. trade policy objectives in European and Eurasian markets and assist U.S. companies in resolving market access barriers and other concerns.

Embassy of the United States of America  

33 Nine Elms Lane 
London SW11 7US 

Office Phone: + 44 (0) 20 7891 3419  
Email: Office.London@trade.gov 

The U.S. Commercial Service United Kingdom helps U.S. companies find business success in the UK, and we work with UK companies to invest in the United States.  We do not provide any consular or visa services.  Calls and emails regarding visa issues will not be answered. 
 
For travel and visa services, please check the following online resources: passport enquiries for US citizens, emergency visa appointments, Electronic System for Travel Authorization (ESTA), National Interest Exemption (NIE), COVID-19, and U.S. Visa and Travel FAQ.

*Please note that the UK office does not offer Gold Key Service.

Laurie Farris, Minister Counselor for Commercial Affairs 
Email: Office.London@trade.gov 

Brenda VanHorn, Commercial Counselor 
Email: Brenda.VanHorn@trade.gov 

Christine Kelley, Commercial Officer
Email: Christine.Kelley@trade.gov

Kishwar Ahmad, Commercial Assistant 
Assistant to Laurie Farris
Email: Kishwar.Ahmad@trade.gov 

Stephen Brown, Commercial Specialist 
Email: Stephen.Brown@trade.gov 
Industries: Travel & Tourism; Life Sciences & Healthcare; Finance; Professional Services; Media & Entertainment

Claudia Colombo, Commercial Specialist 
Email: Claudia.Colombo@trade.gov 
Industries: Information & Communications Technologies; Cybersecurity 

Gus Franklyn-Bute, Senior Regional Investment Advisor 
Email: Gus.FranklynBute@trade.gov 
SelectUSA (Invest in the U.S.) 

Leah Kollhoff, Commercial Specialist
Email: Leah.Kollhoff@trade.gov
Industries: Energy; Power Generation; Power Distribution; Environment; Mining

PJ Menner, Commercial Specialist 
Email: PJ.Menner@trade.gov 
Industries: Aviation; Defense Equipment; Law Enforcement Equipment; Space & Satellite Technology; Marine Technology

Joanna Szczepanik, Budget Analyst 
Email:  Joanna.Szczepanik@trade.gov

For general inquiries, please contact Office.London@trade.gov for assistance.  

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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