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Contact Your Local Office
The U.S. Commercial Service office in Grand Rapids, Michigan serves U.S. exporters throughout West Michigan and parts of Mid-Michigan. The office covers the following cities: Grand Rapids, Holland, Lansing, Muskegon, Kalamazoo, Battle Creek, Traverse City and surrounding areas.

Grand Rapids Contact Us

  U.S. Commercial Service Grand Rapids

  50 Front Ave. SW, Suite 1038
  Grand Rapids, MI 49504
 

 

Allie VanDriel Headshot

Allie VanDriel
Acting State Director - Michigan
Senior International Trade Specialist
616-240-0851
Allie.VanDriel@trade.gov
Statewide Industry Coverage: Agribusiness, Healthcare & Health Technologies, and Packaging.

 

 

Is your company in the Defense, Aerospace, or Space sectors? If so, please contact:
 

Matthew Quigley Headshot

Matthew Quigley
Acting East Michigan Office Director
Foreign Commercial Service Officer
771-777-2791
Matthew.Quigley@trade.gov
Statewide Industry Coverage: Aerospace & Defense, and Space  

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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