Oman Country Commercial Guide
Learn about the market conditions, opportunities, regulations, and business conditions in oman, prepared by at U.S. Embassies worldwide by Commerce Department, State Department and other U.S. agencies’ professionals
Market Entry Strategies
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Firms that have successfully entered the Omani market often have previous experience in the Middle East or a full-time, in-country representative or office. An American company may wish to consider registering as a fully U.S.-owned company (as permitted by law and the FTA) to avoid profit-sharing and potential disputes with a local partner. However, a carefully chosen local partner can be valuable in terms of gaining entry to local markets and opportunities and dealing with local bureaucracies.

Other considerations for firms include: 

  • An on-the-ground presence in Oman is an advantage.

  • Personal relationships are key to finding and retaining a good local partner.

  • Importers need to use agents or local shipping companies to clear goods if they do not have a local presence.

  • Agreements generally require significant lead time and follow-up before completion.

  • Omanis appreciate flexibility in contract negotiations; for any concessions they make, they will expect to receive a concession from the American company, regardless of its size.

  • The government often takes many months – in some cases years – before awarding a contract.

  • Importers must register with MOCIIP online through the Oman Business Platform and join the Oman Chamber of Commerce and Industry.

  • The use of importers/distributors is most common in the automotive and retail food sectors.

The U.S. Embassy Commercial Section can provide counseling, referrals, matchmaking, due diligence, and advocacy services.

U.S. companies seeking general export information, assistance, or country-specific commercial information should contact their nearest U.S. Export Assistance Center, the U.S. Department of Commerce’s Trade Information Center at 1-800-USA-TRADE (1-800-827-8723), or visit: Trade.gov.

Agricultural reports are available via the Reports Office, USDA/FAS, Ag Box 1052, Washington, D.C. 20250-1052 and via the FAS Home Page on the Internet.

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

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The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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