New zealand Country Commercial Guide
Learn about the market conditions, opportunities, regulations, and business conditions in new zealand, prepared by at U.S. Embassies worldwide by Commerce Department, State Department and other U.S. agencies’ professionals
Travel & Tourism
Last published date:

Overview

Travel between the U.S. and New Zealand is booming, with the airline industry investing heavily in new flights, seats, and destinations. In 2024, over 250,000 New Zealanders visited the U.S., close to pre-COVID levels when around 300,000 visited annually, mostly for vacations.

Air New Zealand currently flies to Hawaii, Los Angeles, San Francisco, Houston, and New York. Its Auckland-Chicago route is paused until late 2025 due to aircraft delays. U.S. carriers American Airlines, Delta, Hawaiian, and United also service New Zealand, with United offering the only direct flights between the South Island and the United States (Christchurch-San Francisco, launched in December 2023).

Many U.S. travel destinations have representation in New Zealand, making the United States the top long-haul choice for travelers, particularly during New Zealand’s winter (June to September). New Zealanders, known for high passport ownership and avid travel participation, appreciate the United States for its safety and good health facilities if required. With standardized four weeks of paid annual leave and 11 public holidays for full-time employees, they tend to stay longer (average 16 days).  Most trips are booked six months in advance to secure the best prices.

Leading Sub-Sectors

  • Impact Travel (traveling with a purpose and gaining experience, i.e., for Native American culture)
  • Shopping
  • Trade Events/ Business

Opportunities

U.S. travel and tourism bureaus can connect with New Zealand travel trade buyers and media at the annual IPW trade event, hosted by the U.S. Travel Association, with support from the U.S. Commercial Service in New Zealand.

Tourism marketing agency, Gate 7, based in Sydney, Australia, represents Brand USA and assists New Zealand’s travel trade industry. The Brand USA seminar program, held annually in Auckland in February, is the premier event for U.S. travel businesses to engage with the local trade industry. This in-person event is scheduled alongside the Australia Brand USA program.

The New Zealand Visit USA Committee also organizes regional travel seminars for the local trade and is open to hearing from U.S. travel attractions and states planning to visit New Zealand.

Resources

New Zealand Government agencies active in this sector:

New Zealand private organizations active in this sector:

  • Brand USA Australia/New Zealand
  • New Zealand Visit USA Committee

×

Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

Privacy Program | Information Quality Guidelines | Accessibility