Fiji Country Commercial Guide
Learn about the market conditions, opportunities, regulations, and business conditions in fiji, prepared by at U.S. Embassies worldwide by Commerce Department, State Department and other U.S. agencies’ professionals
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Information and Communication Technology
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Overview

Despite its geographical challenges, Fiji is one of the most developed economies in the Pacific Island region in terms of ICT infrastructure. Fiji benefits from an extensive submarine cable network that connects it to neighboring Pacific Island nations and major telecommunications hubs.
Fiji’s leading telecommunications providers - Vodafone, Telecom Fiji Limited (TFL), and Fiji International Telecommunications Ltd. - are operated under Amalgamated Telecom Holdings (ATH), which is majority-owned by the Fiji National Provident Fund. Digicel, a major industry player, was acquired by Telstra in 2022. Meanwhile, Starlink, a subsidiary of SpaceX, launched its high-speed internet services in Fiji in May 2024, making it the 99th country to access Starlink’s network. In 2025, the Fiji Government announced it would deploy Starlink-based Wi-Fi to 126 rural sites for $1.33 million, delivering reliable internet and voice services to 11,300 people who previously had little or no access. Currently, around 2% of Fiji’s population, primarily in rural areas, still lacks mobile network coverage due to limited infrastructure development. 

Telecom providers introduced mobile money services in Fiji over a decade ago, enabling users to transfer funds, pay bills, and deposit or withdraw cash via mobile phones. A recent partnership between Vodafone and Mastercard is expanding access to digital payments through Mastercard’s global payment network.

Increased connectivity in the Pacific region heightens the risk of cyberattacks, including financial fraud and unauthorized access to banking systems. Projected trends indicate that demand for mobile security solutions, payment applications, and software will grow significantly to mitigate these risks. While the 2024 ITU Global Cybersecurity Index recognizes Fiji as a “Tier 4 (Evolving)” nation - reflecting its fast-paced digital expansion - it also underscores the need for enhanced safeguards. In response, Fiji’s 2026-2031 National Cybersecurity and Resilience Strategy aims to bridge this gap by protecting critical infrastructure, fostering a skilled workforce, and deepening international cooperation.

Leading Sub-sectors

  • Business Process Outsourcing (BPO) Operations 
  • Cybersecurity Operations

Opportunities

Companies can pursue opportunities in application design, software development, IT equipment installation, and database management projects. Fiji’s Information Technology Services (ITS) market has become increasingly competitive, given that it has one of the highest rates of ICT penetration in the Oceania region. In June 2024, the Fijian government allocated $2.2 million for upgrading the IT infrastructure.

Resources

The Telecommunications Authority of Fiji is the regulator and licensing body for the telecommunications industry.  Fiji is a member of the International Telecommunication Union, the Pacific Islands Telecommunication Association, and the Pacific Telecommunications Council. To receive tender notices from Information Technology and Computing (ITC) Services, subscribe to the e-procurement portal: https://portal.tenderlink.com/itcs.

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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