Bangladesh Country Commercial Guide
Learn about the market conditions, opportunities, regulations, and business conditions in bangladesh, prepared by at U.S. Embassies worldwide by Commerce Department, State Department and other U.S. agencies’ professionals
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Information and Communication Technology (ICT)
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Overview

Dhaka is emerging as a freelance IT and IT-enabled services outsourcing (ITES) center.  The ICT sector in Bangladesh is poised for continued expansion.  Bangladesh ranked 147 out of 176 on the most recent ITU’s ICT Development Index a report that captures the level of ICT development.  The Bangladesh Telecommunication Regulatory Commission (BTRC) puts total internet subscribers at 123.82 million as of December 2021, of which only 10.09 million use broadband connections while the rest are mobile internet users.  According to the Bangladesh Association of Software and Information Services (BASIS), over 1,500 software and IT-related companies have registered in Bangladesh.  The ICT sector, excluding telecommunications, employs around one million professionals, while ICT exports are estimated to be worth over $1 billion, with North America the main destination.  This growth in the ICT sector is expected to create demand for services, including training and equipment export opportunities for U.S. businesses.

Leading Sub-Sectors

ICT Infrastructure and Equipment, including telecommunications towers and related infrastructure; Data Centers and related equipment and services.

Opportunities

Mobile Applications; Data and Content Development; Online Healthcare and Government Services Solutions; eCommerce Applications and Solutions.

Resources

  • Bangladesh Telecommunication Regulatory Commission
  • Bangladesh Association of Software and Information Services
  • e-Commerce Association of Bangladesh (e-Cab)
  • Information and Communications Technology (ICT) Division

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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