Image of two men looking at map with blue pins on it
Franchising Industry
Our team of U.S. and international industry specialists are dedicated to enhancing the global competitiveness of the U.S. franchising industry, expanding market access, and increasing exports.
IFE logo
International Franchise Expo - Global Chat Program
Meet One-on-One with Commercial Specialists through our complimentary Franchising Global Chat program at the International Franchise Expo.
Register Now
Diverse people sitting at a table with two women shaking hands with text: Global Franchise Connections, Miami 2023
Global Franchise Connections
Global Franchise Connections is a curated franchise business conference providing industry franchisors and prospective franchisees the opportunity to meet through vetted matchmaking, and interact through conference presentations and seminars.

Franchising Contact Us

International Trade Administration Contacts for the Franchising Industry

The International Trade Administration offers a range of industry expertise and business development opportunities for U.S. franchisers including franchising statistics, market intelligence, and trade events leveraging our Office of Supply Chain, Professional and Business Services and the U.S. Commercial Service’s worldwide network located in 100 offices nationwide and in more than 70 international offices.

Franchising Contacts

Take advantage of the expertise offered across the International Trade Administration export value chain.



Copy Link Copy Link

Office of Supply Chain, Professional and Business Services

The Office of Supply Chain, Professional and Business Services (OSCPBS) promotes and implements policies and programs that foster the competitiveness of U.S. supply chains and professional and business services exporters in sectors such as education, architecture and engineering, franchising, and legal and accounting services. 

Richard Boll
Office of Supply Chain, Professional and Business Services
Phone:  571-331-0098
Richard.Boll@trade.gov
 

Copy Link Copy Link

Global Franchising Team Leader

Eric Johnson, CFE
Phone:  404-290-2169
Eric.Johnson@trade.gov
 

Copy Link Copy Link

U.S. Commercial Service Offices in the United States

AK (Anchorage)

Debra Franklin

Debra.Franklin@trade.gov 

AL (Birmingham)

Amy Ryan

Amy.Ryan@trade.com

AZ (Phoenix)

Leandro Solorzano 

Leandro.Solorzano@trade.gov

CA (Irvine)

Kristin Houston

Kristin.Houston@trade.gov

CA (Los Angeles)

Amy Magat

Amy.Magat@trade.gov

CA (Ontario)

Erica Ramirez

Erica.Ramirez@trade.gov

CA (San Francisco)

Daniel Giavina

Daniel.Giavina@trade.gov

CO (Denver)

Lana Lennberg

Lana.Lennberg@trade.gov

FL (Clearwater)

Dan Bjerk

Dan.Bjerk@trade.gov

FL (Ft. Lauderdale)

Kathryn Dye

Kathryn.Dye@trade.gov

FL (Miami)

Yamilee Bastien

Yamilee.Bastien@trade.gov

FL (Orlando)

Kenneth Mouradian

Kenneth.Mouradian@trade.gov

GA (Atlanta)

Eric Johnson

Eric.johnson@trade.gov

ID (Boise)

Jay Park

Jay.Park@trade.gov

KS (Kansas City)

Pinki Thakker

Pinki.Thakker@trade.gov

KY (Louisville)

Sara Moreno

Sara Moreno@trade.gov

MA (Boston)

Jim Mayfield

Jim.Mayfield@trade.gov

MD (Baltimore)

Carey Esslinger

Carey.Esslinger@trade.gov

MI (Pontiac)

Eve Lerman

Eve.Lerman@trade.gov

MN (Minneapolis)

Doug Jacobson

Doug.Jacobson@trade.gov

MS (Jackson)

Alicja Drolet

Alicja.Drolet@trade.gov

NC (Charlotte)

Crystal Mills

Crystal.Mills@trade.gov

NC (Greensboro)

Stephanie Bethel

Stephanie.Bethel@trade.gov

ND (Fargo)

Heather Ranck

Heather.Ranck@trade.gov

NE (Omaha)

Meredith Bond

Meredith.Bond@trade.gov

NH (Portsmouth)

Taylor Little

Taylor.Little@trade.gov

NJ (Newark)

Susan Widmer

Susan.Widmer@trade.gov

NY (New York City)

Peter Sexton

Peter.Sexton@trade.gov

OH (Columbus)

Darren Srebnick

Darren.Srebnick@trade.gov

PA (Philadelphia)

Nasim Sadr-Fala

Nasim.Sadr-Fala@trade.gov

SD (Sioux Falls)

Cinnamon King

Cinnamon.King@trade.gov

TN (Nashville)

Patrick Spence

Patrick.Spence@trade.gov

TX (Houston)

Steven Garrett

Steven.Garrett@trade.gov

TX (Austin)

Karen Parker

Karen.Parker@trade.gov

TX (Dallas / Ft. Worth)

David.Royce@trade.gov

David.Royce@trade.gov

TX (San Antonio)

Karen Parker

Karen.Parker@trade.gov

UT (Salt Lake City)

Daniel Bruner

Daniel.Bruner@trade.gov

VA (Northern Virginia)

Dusan.Marinkovic@trade.gov

Dusan.Marinkovic@trade.gov

Can’t Locate a Contact in Your State? 

Use our zip code look-up to locate the office nearest you.

Zip Code Look-Up: https://www.trade.gov/commercial-services-offices-us

×

Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

Privacy Program | Information Quality Guidelines | Accessibility