Papua new guinea Country Commercial Guide
Learn about the market conditions, opportunities, regulations, and business conditions in papua new guinea, prepared by at U.S. Embassies worldwide by Commerce Department, State Department and other U.S. agencies’ professionals
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Market Opportunities
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PNG’s cultural and linguistic diversity creates a challenging environment for U.S. firms entering the market.  To successfully enter, remain, and thrive in the PNG market U.S businesses require sound local expertise and long-term relationships.  Because PNG is a low-income market, businesses need to be aware of the local environment, competitors from other countries, and customer demography.  It is imperative that businesses travel to PNG or engage a local agent who has sound knowledge and expertise, prior to engaging in any business deals.

Although English is the common official language of PNG, PNG has over 800 different languages and a diverse culture based upon Melanesian traditions.  It is important for U.S. businesses to understand local culture and establish local long-term relationships beneficial to all parties.

Given the historical ties between Australia and PNG, Australia continues to maintain a strong and visible presence in the country.  Australian-owned businesses are throughout the country with the majority concentrated in Port Moresby and Lae.  Asian businesses have a growing presence in all 22 PNG provinces including the Autonomous Region of Bougainville.

Interested businesses can obtain assistance to grow their product and service distribution networks and presence in PNG with the assistance of the U.S. Commercial Service office.  U.S. products’ reputation and quality have strong appeal in PNG.

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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