Mauritius Country Commercial Guide
Learn about the market conditions, opportunities, regulations, and business conditions in mauritius, prepared by at U.S. Embassies worldwide by Commerce Department, State Department and other U.S. agencies’ professionals
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eCommerce
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eCommerce in Mauritius is increasing in popularity. Per the 2025 Mauritius Statista Report, the eCommerce market in Mauritius is witnessing moderate growth, influenced by factors such as increased internet penetration, a shift in consumer shopping habits, and the rising demand for diverse product categories, enhancing overall online retail experiences. Per the report, revenue in the eCommerce Market is projected to reach US$395.89m in 2025, and is expected to show an annual growth rate (CAGR 2025-2030) of 3.96 percent, resulting in a projected market volume of US$480.64m by 2030. Per the report, total digital revenues accounted for $386 million as at August 2025.  
Mauritius has achieved a relatively high internet penetration rate of 79.5 percent in 2023, up from 62 percent in 2020. Despite this progress, some remote areas still face challenges related to speed and bandwidth necessary for modern e-commerce. To address these issues, Mauritius has made significant upgrades to its fiber broadband infrastructure, offering speeds between 50MB and 100MB in many urban and suburban areas. 

There are a number of companies that invested in eCommerce platforms for services such as finding tourism deals or searching for gardeners or housekeepers. Examples include marideal.mu, priceguru.mu, and mychauffeur.mu. While in the past many Mauritians used websites more for gathering information than for purchasing, this has changed during the COVID-19 pandemic as companies switched to online platforms to sell their products. Many smaller Mauritian businesses, however, still prefer to use Facebook to reach their target markets. 

Banking is sophisticated and, while cash payments remain the norm, payment by debit/credit card is popular, gradually replacing cash payment in malls, supermarkets, and restaurants. Internet banking and mobile banking applications are also increasingly used by consumers. According to BoM statistics, the value of Internet banking transactions increased from Rs 726,775 million (approximately $16 billion) in June 2024 to Rs 873,757 million (approximately $18.9 billion) in July 2025. Major banks in Mauritius have been investing heavily in mobile banking since 2011. The number of mobile banking transactions increased from 9,424,991 to 12,007,242 between July 2024 and July 2025. 

The key eCommerce legislation in Mauritius is the 2000 Electronic Transactions Act, which provides for the recognition of electronic signatures. Other important laws include the 2017 Data Protection Act, and the 2021 Cyber Crime and Computer Misuse Act. The Government has announced the introduction of a new legal framework, the “Fair Trading (E-Commerce) Regulations 2025”, to establish a structured and enforceable regulatory framework for digital commerce. 

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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