Italy - Country Commercial Guide
Information and Communications Technology (ICT)
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The Italian ICT market has experienced significant growth and innovation in recent years. It plays a crucial role in driving economic growth, productivity, and innovation across industries. While estimates of the value of the market vary from $70 billion to over $100 billion, experts agree that it will continue to grow. This growth and increasing demand for ICT products and services can be attributed in part to digitalization efforts in both the public and private sector. U.S. companies are among the leading providers, and they have a strong presence in Italy in all segments of the ICT market, including hardware, software, and services. The big players not only sell their products and services, but also invest heavily in research and development and support educational and training programs in Italy.

The government recognizes the importance of the ICT sector and, as part of its digital-transformation efforts, has been actively investing to foster innovation and drive overall digitalization. Italy also promotes public-private partnerships to encourage collaboration and leverage private-sector expertise and resources. The NRRP and the Digital Italy Plan include funds for investments in ICT infrastructure and connectivity to accelerate the adoption of emerging technologies and improve the country’s digital capabilities. These investments present opportunities for businesses to collaborate with the government, access funding support, and contribute to Italy’s digital transformation.


The ICT sector presents a promising landscape for businesses and investors. With a growing market size and favorable government initiatives, there are ample opportunities for ICT companies to thrive. Entering the market requires a good understanding of regulations and business practices. Building strong partnerships and sometimes localizing products and services can be key factors in seizing opportunities. Staying abreast of key trends and leveraging emerging technologies is important for long-term success in the evolving Italian ICT market.

Digital transformation: The government has been actively promoting digital transformation across sectors, creating opportunities for companies to offer innovative solutions in cloud computing, data centers, management, and analytics.

Internet of Things (IoT): The adoption of IoT technologies is on the rise, particularly in sectors such as manufacturing, healthcare, and transportation. This trend presents significant opportunities for companies to provide IoT planforms, sensors, and analytic solutions.

Artificial Intelligence (AI): AI is gaining traction in Italy, with applications across various industries, including finance, advanced manufacturing, utilities, healthcare, and retail. However, there is still much untapped potential for this technology to support business activities. There is a growing demand for AI-powered solutions, including virtual assistants, chatbots, predictive analytics, and automation tools. 

E-commerce: Italy has seen a significant increase in e-commerce activities and a shift towards digital payments. This presents opportunities for companies to develop secure payment gateways, mobile applications, and e-commerce platforms.

Telecommunications: Italy is among the largest telecom markets in Europe, with rapidly growing demand for faster, seamless connectivity. Increasing adoption of mobile broadband services is increasing investments in high-speed networks, offering opportunities for network and equipment vendors. Continuing market consolidation will further intensify competition and unlock new revenue streams for technology companies.


AGID: Agency for Digital Italy

Anitec-Assinform: Italian ICT industry association, member of Confindustria

Assintel: National trade association of ICT companies

Asstel: Italian telecommunications industry association, member of Confindustria

U.S. Commercial Service Italy:

Elisa Martucci, Commercial Specialist

U.S. Commercial Service, U.S. Embassy Rome

Tel: +39 06 4674 2252