Cyprus - Country Commercial Guide
Information Communication Technology (ICT)

This is a best prospect industry sector for this country.  Includes a market overview and trade data.

Last published date: 2019-10-13

Overview

The ROC wants to position itself as a regional hub for innovation, research, and ICT, serving the entire Eastern Mediterranean and acting as a gateway between Europe, the Middle East, and North Africa.  It is making efforts to improve its ICT and cybersecurity infrastructure and promote digital transformation of both the private and public sectors.  To this end, the ROC established a Deputy Ministry of Research, Innovation, and Digital Policy (DMRIDP: https://www.dmrid.gov.cy/dmrid/research.nsf/startupvisa_en/startupvisa_en?OpenDocument)) in February 2020 to coordinate and lead the effort.  Prior to that, in February 2019, the ROC appointed its first Chief Scientist and in April 2018 it established the Digital Security Authority (DSA), which focuses on cybersecurity and oversees the National Computer Security Incident Response Team (CSIRT).   The Office of the Commissioner of Electronic Communications and Postal Regulations (OCECPR) oversees all electronic communications regulations in the ROC. 

COVID-19 working conditions accelerated digital transformation in the private sector and prioritized e-government, e-learning, and e-justice projects for both funding and execution.  The ROC pledged to use a large part of the EU Recovery Fund available to Cyprus to implement those projects and has already assigned over 300 million dollars to the DMRIDP for related digitalization and e-governance projects.  To support the development of start-ups and innovative projects, the ROC established a start-up visa regime, a tax relaxation scheme, and other incentives.  For more detailed information, interested companies can contact the DMRIDP.  Moreover, the DMRIDP proposed developing a national framework on the strategy and promotion of smart cities, which was approved by the Council of Ministers in November 2020 and is currently being drafted.  Its purpose is to create the necessary framework to implement smart city applications all over the island in a uniform way.  Most of the major municipalities in the ROC are already in the process of implementing smart city applications independently.

Leading Sub-Sectors and Opportunities

Digital Transformation and Cybersecurity:

A pending holistic revision of the ROC’s digital strategy and its efforts for an overall digital transformation of the Cyprus market have created a growing need for U.S. software, services, and platforms, as well as for a budding e-commerce market.  Increased cybersecurity breaches led the ROC government to recognize the need for higher security capabilities and consulting services.  Digital skills in the local market are limited, offering opportunities for U.S. consulting and training companies.

Creation of a Government Data Center:

The Deputy Ministry of Research, Innovation, and Digital Policy (DMRIDP) will have responsibility over this project, which will require the design and implementation of a model to integrate the Public Service Computer Centers and to implement the Government’s Cloud computing.

New Integrated Information System for the Road Transport Department (RTD):

The Integrated Information System is expected to manage information related to the RTD, to provide automation and simplify processes for users of its services, and for citizens, to increase efficiency and productivity, and reduce bureaucracy.  The RTD is housed under the Ministry of Transport, Communications, and Works.  Tender documents were released and bid submissions are due on September 10, 2021.  The estimated value of the project is approximately 11.4 million dollars (9.7 million Euro).

Land Information System (LIS) for the Department of Land and Surveys:

The Department of Land and Surveys under the Ministry of Interior will replace its existing system with an integrated modern LIS consisting of a geographic information subsystem (GIS), a cadastral subsystem, a valuation subsystem, and a case monitoring subsystem.  An Expression of Interest is out and the Request for Proposals (RFP) is expected to be released soon.  The estimated value of the project is approximately 27 million dollars (23 million Euro).

New National Information System for Visas - Ministry of Foreign Affairs (MFA):

The MFA will seek technical support consulting services to implement its new National Visa Information System.  Tender documents are expected to be released before the end of 2021.

Points of Exchange Automation System for the Postal Services Department:

This project involves the provision of a system to cover a wide range of postal services offered to the public, through simplification and standardization of services.  The Postal Services Department is under the Ministry of Transport, Communications, and Works and is regulated by the Office of the Commissioner of Electronic Communications and Postal Regulations (OCECPR).

Resources

Deputy Ministry of Research, Innovation, and Digital Policy

ROC E-Procurement Website 

Office of the Commissioner of Electronic Communications and Postal Regulations (Note:  Website is only available in the Greek language).

Cyprus National Computer Security Incident Response Team (CSIRT) (Note: Website is only available in the Greek language)

Digital Security Authority