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Strengthening America’s Supply Chains
ITA's Supply Chain Center is integrating industry expertise and data analytics to develop innovative supply chain risk assessment tools, coordinating deep-dive analyses on select critical supply chains to increase resilience, and collaborating with international partners on mutual supply chain priorities.

Supply Chain Center

The Department of Commerce’s First-of-its-Kind Supply Chain Center

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The Supply Chain Center (SCC), which is housed in the Industry and Analysis unit (I&A), is increasing the resilience of select critical supply chains. We are integrating industry expertise and data analytics to develop innovative supply chain risk assessment tools, coordinating case studies on select critical supply chains, and collaborating with international partners on mutual supply chain priorities.

The SCC seeks to be: 

  • Proactive in getting ahead of supply chain challenges. 
  • Strategic in setting priorities for policy action. 
  • A force multiplier in improving the effectiveness of U.S. Government investments. 
  • A partner to industry in building resilient supply chains and supporting U.S. businesses to lead the industries of the future. 

 

What We’re Doing

Our team of industry experts and economists are working to make our supply chains more resilient.

  • We are boosting our ability to foresee supply chain risks by building a cross-sectoral risk assessment framework.  This framework will pinpoint and prioritize sectors facing the highest risks, allowing us to focus on in-depth analysis for actionable and evidence-based policy recommendations.
  • We are leveraging advanced and customized commercial analytic tools for targeted scans of critical sectors and employing automation to identify potential signs of emerging risks. 
  • We are expanding our capability to model scenarios and evaluate the potential impacts of proposed policy actions. 
  • We are deepening our proactive analysis, by pursuing several case studies into strategic products, sectors, and emerging technologies, to develop a lasting replicable and scalable framework and toolkit for conducting future deep dives. 

 

Supply Chain Center Partnerships

Across all that we do, we depend on close partnerships across government, industry, and other stakeholders.

Through the important work of our industry experts across I&A, we are working to gather insights, develop accurate assessments of risks and opportunities, and take targeted and coordinated action to protect and advance U.S. supply chain resiliency and economic competitiveness.  

 

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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