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Perform Due Diligence
Take measures to be confident that an export market is the right one for you, and that foreign partners and buyers are reputable.

Perform Due Diligence

Investigate the political, economic, and financial conditions of the market. Carefully select partners and buyers to ensure a successful and profitable relationship.

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Resources for Performing Due Diligence

Start your due diligence by using online resources and the U.S. Commercial Service.

How to Perform Due Diligence

Good due diligence will help protect your company from problems, loss, and liability. Learn how to evaluate countries and potential buyers/partners. As your company expands into new markets, it's important to continue your due diligence efforts.
Country Risk
If you are interested in a new market, look closely at the political, economic and business environment to ensure it is a good move for your company.
Company/Partner Risk
An International Company Profile will help you properly evaluate a potential buyer or foreign partner.
Purchasing Risk
Minimize the risk of fraud when selling to foreign customers.

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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