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Mozambique Digital Governance


In coordination with the World Bank and key stakeholders, the government of Mozambique aims to implement its digital transformation strategy by deploying projects focused on the following components: expand government connectivity, increase access to civil identification (examples: birth certificates and identity cards), improve government services (analog and digital), and private sector integration. 

Government Connectivity

Government aims to improve connectivity throughout the country by developing capacity, in addition to building secure and reliable datacenters.  Further, Mozambique announced a rural connectivity masterplan to increase connectivity in underserved areas, building several digital squares with free internet across the country since 2020. There are other projects led by the Ministry of Transport and Communications and the World Bank targeting internet access in rural areas, all to be implemented by 2028.  

Civil Identification

Project aims to ensure that all Mozambicans receive civil identification services such as identity card and birth certificate appointments through digital channels. Currently there are efforts to digitalize services, such as the SIGAV platform, however there are still areas that call for improvement. 

    • The Mozambican National Immigration Service launched a platform in 2020 for passport applications and other services to be scheduled online. From September 2020 to September 2021, more than 140,000 people used the services, with the majority being people requesting new passports.

Digital Government Services 

  • E-VISA 
    • The Mozambican Government made efforts to decrease bureaucracy through digitalization by establishing an e-visa platform, following the launch of Mozambique’s Economic Acceleration Package, simplifying the visa application process for foreign visitors.  
    • The new platform allows foreign nationals visiting for business or leisure to apply for visas online and to obtain approval before travelling. All documents are submitted through the platform, with payment and issuance of the visa completed at border control.    

Digital Private Sector

Government efforts will be channeled towards supporting the establishment of regulatory framework to facilitate private sector investment and development.  Enterprises will stand the chance to provide government services as well as provide other new solutions to the public, improving the overall digital landscape of Mozambique. 

World Bank’s Procurement Plan

The World Bank drafted a document with all procurement needs of the Digital Governance and Economy Project, ranging from the supply of goods to consultancy services. Interested companies can access it using the following link:

Opportunities for U.S. Companies

  • Development of new digital platforms to help key sectors, including Health and Education.
  • Supplying goods to support digitalization efforts, IT Equipment, Data Centers, etc. 
  • Technical assistance through training of government staff. 
  • Consulting services and technical assistance for various topics, including: 
    • Data protection and cybersecurity, 
    • Technical assistance for regulatory framework establishment,
    • Upgrading and digitalizing the birth registration system.

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