Frequently asked questions
Italy Frequently Asked Questions
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Italy FAQ

Frequently Asked Questions

Italy General Questions


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The U.S. Commercial Service in Italy prepares industry specific market research reports that can be found in the Market Research Library.  Furthermore, the U.S. Commercial Service in Italy offers Customized Market Research to specifically fit your needs.  Finally, the Country Commercial Guide offers further information on how to do business in the Italian market.

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The U.S. Commercial Service in Italy uses a variety of resources, including in-country databases and local expertise, to provide you with import statistics and list of potential importers for your product.  An overview of the Italian market can be found in our Country Commercial Guide.  For more information, please contact one of our specialists.

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For detailed information, please visit the Commercial Service’s Country Tariff and Tax Information website or the European Union Tariff Schedule.

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The American Chamber of Commerce in Italy produces a number of publications every year, including a listing of American organizations in Italy.  For further details, please visit AmCham Italy.

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An International Trade Specialist at your nearest Export Assistance Center can assist you to obtain market information and provide information about the wide range of U.S. Commercial Service export promotion programs and services.

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The U.S. Commercial Service in Italy offers a variety of services and tools to help U.S. exporters find partners.  Please refer to our “Find Business Partners in Italy” section for a list of our services - or directly contact one of our Commercial Specialists.

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The U.S. Department of Agriculture, Foreign Agricultural Trade Office at the Embassy assists U.S. exporters of agricultural products.  Please contact agrome@fas.usda.gov

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We do not provide assistance for exports from Italy to the United States.  Italian Trade Agency (ITA) may be able to help you, or you can contact the American Chamber of Commerce Italy.

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Many U.S. states have an economic development office somewhere in Europe.  Please visit the website of the Council of American States in Europe for more information, or contact our SelectUSA Investment Specialist Andrea Rosa at Andrea.Rosa@trade.gov

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Please visit the U.S. Embassy’s entry and visa website or send an inquiry to usvisamilan@state.gov

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We do not deal with customs regulations for shipments to the United States.  Please see U.S. Bureau of Customs and Border Protection for more information.

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We do not deal with customs regulations for shipments to Italy.  Please see the Italian Customs Authority for more information.

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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