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U.S. Commercial Service Indonesia
Our trade experts in the U.S. and Indonesia can help you find trade opportunities and win international business.

Indonesia Contact Us

If your company needs assistance, begin by contacting your local U.S. Commercial Service (CS) office in the United States. Our trade professionals are in more than 100 U.S. locations and can help coordinate with our overseas offices. You can also view the CS worldwide locations map.

U.S. Commercial Service Indonesia

U.S. Commercial Service
Jl. Medan Merdeka Selatan No. 3-5
Jakarta Pusat 10110, Indonesia
Phone: +62 21 50831000
E-mail: office.jakarta@trade.gov

Andrew Billard
Counselor for Commercial Affairs
Email: Andrew.Billard@trade.gov

Elmer “EJ” Richardson
Commercial Attaché
Email: Elmer.Richardson@trade.gov
Covering the following sectors:

Mario Simanjuntak
Commercial Specialist
Email: Mario.Simanjuntak@trade.gov
Sectors: Aviation, Chemical Production Machinery, General Services, Defense & Security, General  Manufacturing.

Pepsi Maryarini
Commercial Specialist
Email: Pepsi.Maryarini@trade.gov
Sectors: Agriculture, Healthcare, Foods-Processed, Cosmetics & Toiletries, Forestry &  Woodworking  Machinery, Paper & Paperboard, Pulp & Paper Machinery.

Yulie Tanuwidjaja
Commercial Specialist
Email: Yulie.Tanuwidjaja@trade.gov
Sectors: Advance Manufacturing, Digital, ICT, Fintech, Smart Cities.

Durra Elmaki
Commercial Officer
Email: Durra.Elmaki@trade.gov
Covering the following industry sectors:

Ari Febriana
Commercial Specialist
Email: Ari.Febriana@trade.gov
Sectors: Energy, Oil & Gas.

Fidhiza Purisma
Commercial Specialist
Email: Fidhiza.Purisma@trade.gov
Sectors: ACE, Apparel/Textile, Education, Environmental Technology, Franchising, General & Household Consumer Goods, Hotel & Restaurant Equipment Packaging, Publishing, Printing & Graphic Art Equipment, Toys & Games, Travel & Tourism Services, Sporting Goods & Recreational EQ.

Helda Sitorus
Commercial Specialist
Email. Helda.Sitorus@trade.gov
Industry Sectors: SelectUSA, Mining, Maritime, Infrastructure, Transportation.

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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