Eligibility for Commercial Service Assistance
Learn about the process we follow to determine if a company is eligible for Commercial Service assistance.

Determine CS Eligibility

Eligibility Overview

Global Markets - Mission Statement

Global Markets (GM) assists and advocates for U.S. businesses in international markets to foster U.S. economic prosperity. Utilizing our network of trade promotion and policy professionals located in over 80 countries and 100 U.S. locations, GM promotes U.S. exports, especially among small and medium-sized enterprises; advances and protects U.S. commercial interests overseas; and attracts inward investment into the United States.

GM’s Client Eligibility Policy (CEP) is consistent with the U.S. Department of Commerce’s strategic goal to drive U.S. innovation and global competitiveness by increasing U.S. exports and ensuring more U.S. regions and workers benefit, including those from underserved communities. 

Eligibility Overview

GM/U.S. & Foreign Commercial Service (US&FCS) statutorily is authorized to provide export promotion assistance only to U.S. exporters as defined in the statute.1 To determine eligibility for our assistance, please review each section. 

U.S. Policy Goals

GM will decline requests for assistance in circumstances where providing such assistance would be contrary to applicable U.S. laws and regulations, federal government policy, or U.S. Department of Commerce policy. 


1 Please see 15 U.S.C. § 4721. United States and Foreign Commercial Service.

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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