United kingdom Country Commercial Guide
Learn about the market conditions, opportunities, regulations, and business conditions in united kingdom, prepared by at U.S. Embassies worldwide by Commerce Department, State Department and other U.S. agencies’ professionals
Market Entry Strategy
Last published date:

The UK market is complex and well developed, and a leader in product research and development.  Companies considering entering the market with established products must demonstrate a clear value proposition and competitive advantage (e.g., price, quality, branding).

Companies should pay close attention to cultural differences between the United States and the United Kingdom and adjust marketing strategies accordingly.  In particular, language usage in marketing and on packaging materials should be reviewed by a native British English speaker as word meanings and connotations differ between the UK and the United States. 

Online marketing and offers of delivery options are very popular with consumers in cities.  Well-established local distributors are key to success, along with evaluating prospective partners carefully.  Offering flexible business arrangements during this period of economic uncertainty will show a commitment to the market for the long term. 

The U.S. Commercial Service at the U.S. Mission to the United Kingdom helps support and protect U.S. commercial interests by counseling U.S. firms on UK market entry requirements, standards, and legislation; monitoring legislative and regulatory developments that could impact U.S. business; reducing technical barriers to trade; and working with and advocating on behalf of U.S. companies to ensure that the UK remains open to U.S. commercial activity, including for small- and medium-sized enterprises.

 

×

Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

Privacy Program | Information Quality Guidelines | Accessibility