Hungary - Country Commercial Guide
Consumer Electronics and eCommerce

This is a best prospect industry sector for this country.  Includes a market overview and trade data.

Last published date: 2021-11-19

Overview

The consumer electronics market in Hungary should recover in 2021, after previous sluggish growth in consumer electronics spending, which was attributed to factors such as fiscal austerity, tighter credit conditions, exceptionally high foreign-currency denominated debt and elevated unemployment levels. The pandemic-induced recession was a headwind and consumer sentiment declined sharply, along with Forint depreciation that reduced the affordability of imported devices, and those assembled locally with imported components. Following global trends, devices for private use have shifted in Hungary from desktops and laptops to tablets.  Consequently, retail sales of the former have fallen, including weak demand for enterprise computer hardware, such as desktops and printers, because of lower on-site headcount.  The high performing product categories were notebooks and to a lesser extent tablets, which saw growth under lockdown policies when purchases were triggered by the surge in remote work and study. The Covid crisis also saw structural changes in the devices market in 2020 and there was a surge in online purchases.

Hungary’s e-commerce sector is growing rapidly, and Hungary is the 53rd largest market for eCommerce with a revenue of over USD 2 Billion in 2020. Hungary’s domestic online retail turnover may increase 2.2 times by 2024.  Even though the country is one of the fastest growing e-commerce markets in the region, it is still behind the EU average of 63%, as well as regional peers such as Poland and the Czech Republic.  According to Eurostat data, around 49% of Hungarians shopped online in 2019, a good increase compared to 29% in 2018.  Hungary’s shifting demographic might cause negative long-term consequences for online retail.  The 20-39-year-old age group is forecast to be the fastest shrinking in the country. The creation of new access channels to grocery and non-food products could become a driving force in the future.

Main online retailers in Hungary include EMAG, Alza, Tesco, Media Markt, H&M, Stradivarius, Árukereső, Jófogás, and Vatera.  Local web shops generated USD 1.64 Billion in turnover, more than 5% of the total national retail trade volume.  The most popular product categories were information technology and consumer electronics, fashion, food & personal care, toys/gifts & DIY, and household machinery/white goods. The category was led by Tesco with a 4% market share, followed closely by retailers with a focus on consumer electronics, including Extreme Digital edigital.hu, MS-E Commerce mediamarkt.hu and SC Dante International emag.hu. 

Sub-Sector Best Prospects

Selling conditions for consumer electronics will remain challenging, but the outlook for rising incomes, product innovation, and demographic trends should support a growing trend for consumer electronics spending. In the short term, growth will be supported by vaccine rollout, an easing of public health restrictions and a rebound in consumer confidence.  Beyond the initial recovery, robust purchasing power growth will allow vendors to pursue higher unit prices on replacement purchases in established product categories and there is increased prospect of newer technologies, such as wearables, becoming mass-market products.  On the other hand, there is diminished volume growth potential for smartphones, PCs and TV sets, and there is a risk of another wave of Covid-19 infections.  Hungary’s role as an assembly center means parts imports are a crucial, with the largest sources of TV set parts being from China, Vietnam and South Korea.

An increased focus on health during the pandemic led to an increase in fitness activities in 2020 that increased demand for wireless earphones and earbuds. Premium audio demand has been on a strong trend since 2018, driven by demand for soundbars and smartphone accessories like wireless speakers and headphones.  There was a limited impact for Apple’s AirPods because of the relatively small installed base of iPhones in Hungary, which is a market weighted towards Android smartphones, with Samsung Electronics as unit and value market leader.  Huawei follows as its main rival (although it has been in decline since the loss of access to Google services) then Xiaomi, as a disruptor, and Apple which is concentrating on premium smartphone sales.

The state is an important buyer of computers, as the underdeveloped IT infrastructure of the government and educational institutions are a target for EU-financed IT-development projects, along with state money allocated for such projects.  Distribution of EU funds will help boost spending on computers and drive information society development. By 2022, all consumers across the country will have access to the internet for personal use through mobile or broadband connections at home, as the result of large infrastructure development.

During the pandemic, public health restrictions dramatically accelerated the shift in electronics sales to online sources.  As e-commerce became more and more significant, hypermarkets such as Tesco and Auchan launched online sales. Among the different offline retail formats, hypermarkets enjoyed a noticeable share given that consumers tend to save time by doing their regular grocery shopping and the purchase of electronics products at the same place.  The strong overall position of hypermarkets in the Hungarian retail space ensures continuous customer flows.  However, larger offline channels were losing share to online retailing which dynamically grew over the last few years.  Internet retailing was strengthened by the entrance of a notable player, eMag a few years ago, and an established presence online by traditional offline retailers Euronics, based in the Netherlands, and Media Markt based in Germany.  For online sales in general, cash payment upon delivery dominates, but bank card payment upon delivery could be the future. During the first wave of Covid in 2020, the number of people buying basic goods online increased by 36%, with the most popular categories being books (23%), followed by kitchen appliances (21%), and hair color and IT equipment (combined for 12%) in Hungary.

Domestic online retail sales were 30% higher, year-on-year, and increased to HUF 494 Billion (USD 1.64 Billion) in the first half of 2021.  The number of orders increased by 32% to 28 Million, as transactions per person averaged 17 during the same period.  Demand was 50% higher for food, groceries, and dairy products, while the online turnover in consumer electronics and computer products increased by 37% to HUF 114 Billion (USD 370 Million) in the January-June period of 2021.

Opportunities

There could be long-term opportunities arising from the pandemic because of the focus of European Union investment proposals on digital and green technology. Targets that will create opportunities and shape industry development include uptake of cloud/AI/big data, finance and support for tech start-ups, 5G rollout across the EU, and a doubling of the EU share of global semiconductor production.

Hungarian consumers are relatively conservative and price-sensitive with regards to new products. Growth will be supported by the fact that replacement cycles of many consumer electronics in households have been lengthened by the economic crisis, and such products are reaching the end of their lifecycle. A more affluent household sector will also broaden the market for technologies such as smart watches and fitness trackers, smart assistant speakers, foldable and dual screen smartphones, wireless earbuds, and possibly AR/VR. Disposable income increases create potential for a higher value sales mix with more premium brands and flagship models. 

The audio-visual devices segment has a positive outlook for 2021. The release of next-generation game consoles by Sony and Microsoft launched marks the start of a new console upgrade super-cycle, but the market is smaller than in Western Europe due to lower incomes.

In terms of IT, low penetration for enterprise software in some verticals, including enterprise resource planning, customer relationship management, and supply chain management means a potential growth market for vendors, particularly as software-as-a-service (SAAS) development deepens the market.  Harmonized EU rules on data privacy and security could catalyze the development of the local cloud computing market and create the potential for Hungary to develop into a regional hub.  Companies will have to invest in key IT services and products to compete with EU rivals, with cloud services expected to outperform.  Spending on IT security products is expected to grow rapidly in the coming three years.

E-commerce, which got a lift from the pandemic and ensuing lockdowns, seems to have maintained its momentum. Online retailers are optimistic about the next six months, with online retail growth expected to continue to exceed last year’s level. Based on numerous predictions, e-commerce will continue to grow rapidly in the coming years as well. It has been predicted that the compounded annual growth rate (CAGR 20-24) for the next four years will be 12%.

Web Resources

  • eNET Internet Research and Consulting Ltd.
  • GfK Hungária
  • Budapest Business Journal
  • app.fitchconnect.com
  • statista.com/topics/6365/e-commerce-in-hungary
  • datareportal.com/reports/digital-2021-hungary

U.S. Embassy - U.S. Commercial Service
Eva Bosze, Commercial Specialist
Budapest, Hungary
Tel:  +36 (1) 475-4234
Email: eva.bosze@trade.gov