Eswatini Country Commercial Guide
Learn about the market conditions, opportunities, regulations, and business conditions in eswatini, prepared by at U.S. Embassies worldwide by Commerce Department, State Department and other U.S. agencies’ professionals
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Standards for Trade
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Overview

Eswatini Standards Authority (SWASA) was formed by the government through the Quality and Standards Act (10) 2003 and is a parastatal under the Ministry of Commerce, Industry and Trade. The unit acts as a standards institution, including offering customer protection through quality assurance and helping industries on matters related to standardization and quality control.

The mission of the Authority is to reduce technical barriers to trade and investment, ensure a sustainable Swati economy, and safeguard the nation’s health, safety and environment. It is governed by a ten-member council whose function is to provide strategic and policy direction to the benefit of the Swati people through an improved standard of living.

Standards and Technical Regulations

SWASA (www.swasa.co.sz) contains a list of all current standards and certifications, each sorted into a sector category.  

It has been established through research that South African National Standards sourced from SABS are most used by local companies. Another commonly used standard is ISO 9000, and some companies are in the process of implementing HACCP.  So far only one company is known to be implementing ISO22000 and is accredited to the standard. Local small and medium-sized enterprises have knowledge on the use of standards and their perceived benefits.

Contact Information

Eswatini Standards Authority https://www.swasa.co.sz/

Use ePing to review proposed technical regulations and conformity assessment procedures.

The ePing SPS&TBT platform (https://epingalert.org/), or “ePing”, provides access to notifications made by World Trade Organization (WTO) Members under the Agreements on Sanitary and Phytosanitary Measures (SPS) and Technical Barriers to Trade (TBT), distributed by the WTO from January 16, 1995, to present. ePing is available to all stakeholders free of charge and is a versatile tool that can be used to:  

  • Follow and review current and past notifications concerning regulatory actions on products, packaging, labeling, food safety and animal and plant health measures in markets of interest,

  • Receive customized e-mail alerts when new notifications are distributed,

  • Find information on trade concerns discussed in the WTO SPS and TBT Committees.

Per obligation under the TBT Agreement, each WTO Member operates an Enquiry Point. National TBT Enquiry Points are authorized to accept comments and official communications from other national TBT Enquiry Points, which are NOT part of the WTO or the WTO Secretariat. All comment submissions from U.S. stakeholders, including businesses, trade associations, U.S domiciled standards development organizations and conformity assessment bodies, consumers, or U.S. government agencies on notifications to the WTO TBT Committee should be sent directly to the USA WTO TBT Enquiry Point. Refer to the comment guidance at https://www.nist.gov/notifyus/commenting for further information. This guidance is provided to assist U.S. stakeholders in the preparation and submission of comments in response to notifications of proposed foreign technical regulations and conformity assessment procedures.

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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