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Commercial Diplomacy: Dedicated Government-to-Government Trade Assistance
Resolving challenges to win and fulfill export sales by engaging foreign governments on behalf of U.S. businesses.

Commercial Diplomacy

Commercial Diplomacy

Commercial diplomacy assistance provides dedicated support to tackle both challenges and opportunities in foreign markets. Commercial diplomacy works to ensure open and effective engagement with foreign officials on behalf of U.S. companies, industries, or broader national economic security interests. Typical situations for commercial diplomacy assistance include:

  • Reducing, Removing, and Preventing Foreign Trade Barriers
  • Providing Advocacy Support for Foreign Procurement Opportunities
  • Facilitating Export Transactions
  • Reducing or Eliminating Threats to U.S. Businesses
  • Creating or Improving Business Opportunities and Environment

Our commercial diplomats and industry experts are located in more than 70 international markets and in Export Assistance Center in every state, working to bring a whole-of-government approach to providing assistance.

We communicate directly with foreign officials to address issues of concern. It’s an ideal vehicle for any size U.S. business working with foreign governments and state-owned enterprises. To illustrate, read about some real-life examples of how we can help to:

  • Open a New Market
  • Prevent a Market Access Issue from Arising
  • Unstick a Shipment Held up in Error
Office Contacts
For Commercial Diplomacy assistance requests, start with contacting a trade professional in one of over 100 domestic offices. We also have experts located in U.S. embassies and consulates in over 70 markets across the globe.
Contact Our Experts for Assistance
U.S. Government Advocacy
Need help leveling the playing field when competing for foreign government procurement opportunities? Government-to-government engagement can help showcase the competitive strengths, talents, and capabilities of U.S. companies in all industry sectors.
Get Advocacy Help
Ensuring Trade Agreements Compliance
Foreign trade barriers are foreign government policies, practices, or procedures that unfairly or unnecessarily restrict U.S. exports. ITA trade experts can help if you encounter those issues.
Report a Trade Barrier

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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