Chile Skyline
U.S. Commercial Service Chile
Our trade experts in the U.S. and Chile can help you find trade opportunities and win international business.

Chile Contact Us

If your company needs assistance, begin by contacting your local U.S. Commercial Service (CS) office in the United States. Our trade professionals are in more than 100 U.S. locations and can help coordinate with our overseas offices. You can also view the CS worldwide locations map.

Street Address
U.S. Commercial Service
Embassy of the United States of America
Av. Andres Bello 2800, Las Condes
Santiago, Chile

Mailing Address
U.S. Commercial Service – Santiago, Chile
3460 Santiago Place
Washington, DC 20521-3460

Martin Claessens, Senior Commercial Officer
Martin.Claessens@trade.gov

Lisa Foss, Commercial Officer
Lisa.Foss@trade.gov

For personalized commercial assistance, please contact the Commercial Specialist responsible for your industry sector as per the listing below.

Marcelo Orellana
Marcelo.Orellana@trade.gov
Priority Industries: Energy, Mining 

Macarena Marin
Macarena.Marin@trade.gov
Priority Industries: Information & Communications Technology, Cybersecurity & IA, Agriculture Machinery

Claudia Melkonian
Claudia.Melkonian@trade.gov
Priority Industries: Healthcare, Intellectual Property, SelectUSA Program Coordinator

Felipe Bascuñán
Felipe.Bascunan@trade.gov
Priority Industries: Aerospace & Defense, Safety & Security 

Angel Muñoz, Budget Analyst
Angel.Munoz@trade.gov

If your industry is not listed above, please send an e-mail to office.santiago@trade.gov and one of our specialists will reply to your inquiry.
 

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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