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Austria Frequently Asked Questions

Austria FAQ

Frequently Asked Questions 

1. How do I obtain information on the Austria market? 

The U.S Commercial Service in Vienna identifies the industry sectors that offer the most potential for U.S. products and services, and prepares market research reports on an ongoing basis. If you would like CS Vienna to conduct customized market research for you, please contact us under office.vienna@trade.gov. Additional information on the Austrian market can also be found in our Country Commercial Guide.

2. Does Austria import my product? How much? Who are the major potential buyers? 

The U.S. Commercial Service in Vienna uses a variety of resources, including in-country databases and local expertise, to provide you with import statistics and a list of the top ten potential importers for your product. An overview of the Austrian market can be found in our Country Commercial Guide. For more information, please contact one of our trade specialists. 

3. Which industry sectors offer the best opportunities? 

The Country Commercial Guide for Austria lists the leading sectors for U.S. exports and investment in Austria. 

4. Where can I find tariff information for Austria? 

For detailed information, please visit the Commercial Service’s Country Tariff and Tax Information website. 

5. Where can I obtain a list of U.S. companies in Austria? 

The American Chamber of Commerce in Austria produces a number of publications every year, including a listing of American organizations in Austria. For further details, please visit AmCham Austria. 

6. How can I find an Austrian agent or distributor for my products? 

The U.S. Commercial Service in Vienna offers a variety of services and tools to help U.S. exporters find partners. Please refer to our “Services for U.S. Exporters” section for a list of our services, or contact one of our trade specialists directly. 

7. How can I obtain a list of trade shows in Austria? 

Participating in local trade shows is an excellent way to contact Austrian potential buyers and to gain market exposure. Every year U.S. Commercial Service Vienna supports a number of trade shows and events carefully selected by its team of country experts. Click here to view the current list of upcoming events. 

8. Can USCS help me resolve a complaint against an Austrian company? 

If your firm is having difficulties with an Austrian company, please feel free to contact us and provide detailed information about the situation, contact data, and documented proof of unsuccessful attempts at resolving the problem. We will analyze your case and provide assistance accordingly. Please be advised that the Embassy, by its own initiative, does not intervene in questions arising from private transactions. It does however attempt to clarify misunderstandings. 

9. Where can I find information pertaining to trade with the European Union in general? 

The U.S. Mission to the European Union can provide helpful information about EU standards and regulations, how to access markets in key sectors, find procurement opportunities, and much more. For more detailed information, please refer to U.S. Mission to the European Union or visit the official website of the European Union. 

 

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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