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U.S. Commercial Service West Bank and Gaza
The U.S. Commercial Service has offices in both Tel Aviv and Jerusalem. Our staff in Tel Aviv cover the Israeli market and our staff in Jerusalem cover the West Bank and Gaza markets.

West Bank Contact Us

Commercial Service Jerusalem Staff

U.S. Embassy Jerusalem, Jerusalem Office
19 Keren HaYesod Blvd.

Mr. Mark Russell
Commercial Counselor
Email: mark.russell@trade.gov

Mr. Assad Barsoum
Senior Commercial Specialist
Phone: 972-2-657-2688
Email: assad.barsoum@trade.gov
 

For assistance with food products, please contact the Department of Agriculture, U.S. Embassy Jerusalem, Branch Office Tel Aviv, at agtelaviv@fas.usda.gov.

U.S. businesses can access the Palestinian Affairs Unit of the U.S. Embassy in Jerusalem to find information on the West Bank and Gaza.

Find more information about our business opportunities in the Israel, contact our Tel Aviv staff today.
 

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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