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U.S. Commercial Service
The U.S. Commercial Service is a part of the International Trade Administration, a Federal agency whose only job is to help U.S. firms win in global trade.

US Commercial Service - Get the Edge in International Trade

Get the Edge in International Trade

Thank you for connecting with us! We're the U.S. Commercial Service, America's Export Experts, and we're excited to help you compete and win in global markets.

We've compiled a few tools and resources to help you get to know us better and take the next step to expanding your exports.
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Find New Export Markets
Connect to new international buyers and global business opportunities with our range of virtual export promotion services.
Explore Export Services
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Strengthen Your Supply Chains
Get the information you need on documentation, tariffs and more to avoid delays and help ensure that your shipments arrive safely and on time.
Investigate Logistics Resources
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Become a Better Exporter
Our practical advice covers all aspects of exporting, including: researching foreign markets, optimizing eCommerce, obtaining financing, negotiating the sale and shipping.
Get Tips & Best Practices
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Find Assistance Locally

If you’re ready to expand your exports, we invite you to contact your local U.S. Commercial Service office. Our export experts are located in more than 100 domestic locations, and in more than 75 global markets to help U.S. companies start exporting or expand exports into new markets.

Contact Your Local Office

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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