Image of U.S. flag fading into the Ukrainian flag
United with Ukraine
U.S. public and private sector support for Ukraine has never been more vital. ITA’s U.S. Commercial Service is actively supporting Ukraine and connecting U.S. businesses to Ukrainian needs.

United with Ukraine

Opportunities for the Business Community to Get Involved

The International Trade Administration supports Ukraine and the U.S. business community by facilitating U.S. private sector engagement to help meet Ukraine’s immediate needs while looking ahead and preparing to assist the U.S. private sector to participate in a future reconstruction effort of increasing scope and size.

Country Commercial Guide

The Country Commercial Guide (CCG) is your trusted source about how to do business in an international market. Authored by seasoned trade experts at U.S. embassies and consulates, the guides provide insight into economic conditions, leading sectors, selling techniques, customs, regulations, standards, business travel, and more.  

Ukraine CCG

Contact Us

Working with our Commercial Service team in Europe and in Washington, D.C., ITA may be able to help facilitate contacts for large in-kind donations – particularly those with existing distribution channels in Europe. Please email your details to the Ukraine Action email box (e.g. contact, product specifics, amount to donate).

Ukraine Action Email

Innovative U.S. Business Responses to the Crisis in Ukraine

Looking for ways to assist? Our business clients share their timely, creative actions and successes in responding to Ukraine’s quickly evolving needs and challenges.

Examples of Business Support

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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