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U.S. Commercial Service AIT Partnership in Taiwan
Our trade experts in the U.S. and Taiwan can help you find trade opportunities and win international business.

Taiwan Contact Us

The American Institute in Taiwan (AIT) is a private, non-profit corporation established to carry out relations between the people of the United States and the people of Taiwan. The Commercial Section is charged with the mission of helping U.S. firms export their goods and services to Taiwan, and attracting Taiwan investment into the United States. To accomplish this mission, we offer U.S. Commercial Service’s services and provide a variety of resources and support to assist U.S. companies entering the Taiwan market.

If your company needs assistance, begin by contacting your local U.S. Commercial Service (CS) office in the United States. Our trade professionals are in more than 100 U.S. locations and can help coordinate with our overseas offices. You can also view the CS worldwide locations map.

AIT Commercial Section


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AIT Commercial Section Taipei
No. 100, JinHu Rd., Taipei, 11461, Taiwan
Tel: +886-2-2162-2000
Fax: +886-2-2162-2519
Email: Office.Taipei@trade.gov

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AIT Commercial Section Kaohsiung
5F, No. 88, Chenggong 2nd Rd., Kaohsiung, 80661, Taiwan
Tel: +886-7-335-5006
Fax: +886-7-338-0551
Email: Office.Kaohsiung@trade.gov

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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