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U.S. Commercial Service Jordan
Our trade experts in the U.S. and Jordan can help you find trade opportunities and win international business.

Jordan Contact Us

If your company needs export assistance, begin by contacting your local U.S. Commercial Service (CS) office in the United States. You can also view the CS worldwide locations map. Our trade professionals are in more than 100 U.S. locations and can help coordinate with our overseas offices.

For more information, please contact us on the below:

Mr. Erick Kish
Commercial Counselor
Email: erick.kish@trade.gov
Phone: +962 6 590-6629

Mr. Marwan Madain
Senior Commercial Specialist
Email: marwan.madain@trade.gov
Phone: +962 6 590-6053
Major sectors: Aerospace and Defense (Safety, Security), Advocacy coordinator, Discover America coordinator, Iraq Partner Post, Syria, Franchising, Manufacturing (3D printing, packaging) 

Ms. Lubna Abdelhadi
Commercial Specialist
Email: lubna.abdelhadi@trade.gov
Phone: +962 6 590-7364
Major sectors: Energy (Power, Oil & Gas, Nuclear, etc.), Strategic Tech (ICT, Cyber, AI, Finance), SelectUSA coordinator, Agribusiness, Experience America (Education, Media & Entertainment, Travel & Tourism)

Ms. Aya Shannir
Commercial Specialist
Email: aya.shannir@trade.gov
Phone: +962 6 590-6966
Major sectors: Mining and Infrastructure (Critical Minerals, Mining, Ports, Design & Construction, Water, EnviroTech), Transportation (Rail, Auto, Smart Mobility), Healthcare & Biotech (Hospitals, Pharma) 

Ms. Zeina Nassar
Commercial Assistant
Email: zeina.nassar@trade.gov
Phone: + 962 6 590-6057

For General Information
U.S. Commercial Service – Amman American Embassy Amman-Jordan
P.O. Box 354 Amman 11118, Jordan
Phone: +962 6 590-6057
Fax: +962 6 592-0146
E-mail: Office.Amman@trade.gov

Courier Address
AmEmbassy Amman Attn: (Name of recipient)
Section: Commercial Service Al-Amaweyeen St. Amman, Jordan

APO Address
AmEmbassy Amman
COML Section
APO, AE 09892-9999

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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