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Export Counseling
Located in more than 100 U.S. Commercial Service offices nationwide, our trade professionals have proven expertise and years of experience.

Introductory Services Export Counseling

Qualified clients can take advantage of the export counseling services of U.S. Commercial Service. Located in more than 100 U.S. Commercial Service offices nationwide, our trade professionals have proven expertise and years of experience. 

 

Download Video: Export Counseling
[15MB]

Areas of Expertise

Planning and Strategy

  • Get help with an international business plan for entry or expansion into targeted markets.
  • Get ideas and cost-effective solutions to help achieve your business goals.

Legal and Regulatory Issues

  • Determine export licensing needs for shipping your products.
  • Understand and comply with global product standards, certification requirements, electricity regulations, and packaging laws.
  • Learn how to avoid intellectual property rights issues and legal disputes.

Documentation and Product Requirements

  • Learn about export documents, including Electronic Export Information filing, invoices, packing lists, and certificates of origin.
  • Verify the tariff rate for your product, as well as any import fees for a particular market.
  • Determine your product’s Schedule B and HS numbers.

Trade Problems

  • Get assistance with customs-related issues.
  • Obtain support from our Advocacy Center if your company’s exports or foreign bids are adversely affected by a trade barrier or by market access issues.
  • Learn how to limit the risk of non-payment, and receive counseling if problems arise.

Trade Finance and Insurance

  • Formulate an export finance strategy leveraging loan programs provided by the Export-Import Bank of America, the Small Business Administration, and other trade finance organizations to reduce risk and enable your company to offer competitive terms of sale.
  • Get guidance on pricing your products and services to ensure competitiveness in your target markets while maximizing your profits.
  • Business Matchmaking.

Contact Us

U.S. Commercial Service Office 
 

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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